CRM Analyst

Location: West Mid-Town Atlanta

Employment Type: Hybrid/On-site- 3 days on site

We're seeking an experienced Business Systems Analyst with a proven track record of implementing CRM and ERP platforms from the ground up. In this role, you'll be the bridge between our business stakeholders and technical teams, ensuring our systems are optimized, adopted, and aligned with our growth goals.

This is not just a "maintenance" role-you'll be rolling up your sleeves to lead new implementations, integrations, and process improvements that have an immediate impact across Sales, Marketing, Operations, and Customer Service.

What You'll Do

• Lead end-to-end CRM and ERP implementations, including requirements gathering, configuration, integrations, testing, training, and go-live support.
• Partner with stakeholders to translate business needs into scalable system solutions and clearly document workflows, user stories, and technical requirements.
• Drive adoption by delivering hands-on end-user training, producing clear documentation, and managing change with empathy and persistence.
• Manage data migration, UAT, and system enhancements to ensure smooth rollouts.
• Monitor system performance and user feedback to identify continuous improvement opportunities.

What We're Looking For

• 3+ years in a Business Systems Analyst or Implementation Analyst role.
• Direct, full-cycle CRM/ERP implementation experience-from blank slate to successful launch.
• Expertise in one or more platforms: Salesforce, Dynamics, HubSpot, NetSuite, or similar.
• Strong understanding of workflows in Sales, Marketing, Customer Service, and/or Operations.
• Excellent communication skills-able to work with both technical teams and non-technical users.
• Familiarity with Agile, Waterfall, or hybrid project methodologies.

Why Join Us?

You'll have the opportunity to own projects from inception to completion, work closely with decision-makers, and see your solutions directly impact business growth. If you love building systems from scratch, streamlining processes, and driving adoption, this is the role for you.

After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play.

With company roots going back over 30 years, Advantage Technical is an engineering and information technology services company and a national leader in the provision of technical resources today. These services include Staff Augmentation, Direct Placement, Project Resourcing and Outsourcing - delivered from 40 key market locations, by over 3500 specialized contractors, to over 500 clients across North America. Advantage Technical is a Best of Staffing Diamond Award winner for both Clients and Talent. For more information about the industries and services offered by Advantage Technical, please visit AdvantageTechnical.com.

Advantage Technical is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Advantage Technical is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.

To read our Privacy Notice for Candidates and Employees/Contractors, please refer to our Privacy Notice for Candidates and Employees/Contractors.

By applying for this job, you agree that you may receive both AI-generated and non-AI generated calls, text messages, or emails from Staffmark Group and/or its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our general Privacy Policy at Privacy Policy - Staffmark