Custodial Manager

We are excited to announce an opportunity within our Facilities Management operations team for a Custodial Manager in the Academic Zone. This pivotal role supports Facilities Management's goal of providing consistent, cost-effective, and reliable maintenance and custodial service for over 400 buildings across Grounds.

The typical shift for this position is M-F, 12pm - 8:30pm; some coverage may be required outside of typical work schedule as this position leads teams who support evening shift operations.

As the Custodial Manager, you will play a vital role in elevating the custodial program through collaboration and a commitment to service excellence, addressing the unique needs of research facilities, the medical and nursing schools, classrooms buildings, and office spaces. Your leadership will make a significant impact on the daily living experience of thousands of students, staff, and facility, ensuring their workspaces are clean, safe, and welcoming. You will oversee a dynamic team of custodial supervisors and staff, helping to maintain and enhance their work environment across multiple shifts.

Facilities Management (FM) supports the University of Virginia's wide range of research, academic, and patient care programs. With over 1,200 employees dedicated to excellence, Facilities Management is responsible for the day-to-day operation, repair, and maintenance of UVA's buildings, infrastructure, and grounds, as well as other University-owned and leased properties.

Responsibilities include:

• Leadership & Team Development:
  Guide, mentor, and inspire a diverse team of 2 - 3 supervisors and approximately 25 frontline custodians. Foster a positive environment that encourages professional growth and high standards of cleanliness across various buildings supporting research and learning. Lead recruitment, performance management, and professional development processes, with a focus on creating career advancement opportunities within the custodial team.

• Operational Excellence & Collaboration:
  Oversee custodial operations, ensuring efficient, safe, and effective service across all shifts. Collaborate with Maintenance Zone leadership to coordinate activities and ensure a seamless operational environment. Partner with facilities professionals, contractors, and building occupants to ensure high standards of cleanliness and hygiene in all workspaces.

• Training & Development:
  Lead training initiatives to ensure your team is proficient in the latest custodial techniques and safety protocols. Encourage professional growth and skill development to foster a culture of continuous improvement.

• Stakeholder Engagement:
  Maintain positive, professional relationships with stakeholders, including students, faculty, staff, and university leadership. Ensure custodial services align with the needs of our vibrant campus community and reflect our commitment to service excellence.

• Project Management:
  Manage custodial projects, ensuring timely, within-scope, and budget-compliant completion. Collaborate closely with Maintenance Zone leadership to ensure a unified approach to facility management.

• Process Improvement & Analytics:
  Collect, analyze, and interpret data to drive process improvements that enhance the student, faculty and staff experience. Establish and monitor key performance indicators to ensure custodial services consistently meet cleanliness and safety standards.

• Safety & Compliance:
  Foster a safe work environment by ensuring compliance with OSHA, federal, state, and local safety regulations.

• Budget & Resource Management:
  Execute budget responsibilities related to custodial teams, ensuring cost-effective management of resources while meeting service expectations.

In addition to the above job responsibilities, other duties may be assigned.

Required Qualifications:

• Education: High School degree or GED required.

• Experience: Three years of leadership experience, with at least one year in a custodial or maintenance leadership capacity.

• Licensure: Valid Driver's License with a positive points balance and at least 2 years of driving experience.

• Skills: Proficient in computer skills related to email, spreadsheets, presentations, and scheduling.

Preferred Qualifications:

• Education: Associate's or Bachelor's degree in Industrial Hygiene, Business Administration, or a related field.

• Knowledge: Comprehensive understanding of APPA levels of care.

• Experience: Significant experience in institutional custodial services or industrial hygiene; at least two years of supervisory experience managing multiple teams through supervisors.

• Skills: Previous experience with Computerized Maintenance Management Systems (CMMS).

• Licensure: CEFP or other industry professional association certifications (BOMA, IFMA, NREP, ISSA, etc.).

Anticipated Compensation: $70,000 - $76,000 annually; additional compensation may be considered for a successful candidate who meets or exceeds preferred qualifications and experience.

Physical Demands: This position is primarily an office position. Incumbent will periodically go to buildings to inspect the work being performed.

This is an exempt-level, benefited position. Learn more about UVA benefits.

Selected candidates will be required to complete all required background checks prior to the first day of employment. This position is based in Charlottesville, VA, and must be performed fully on-site.

To Apply:

Apply online, search for requisition R0075555. Internal applicants must apply through their UVA Workday profile. Complete the application, and upload the following Required materials:

• Resume

Upload all materials into the respective submission field, multiple documents can be submitted into these fields. Alternatively, merge all documents into one PDF for submission. Applications that do not contain all required documents or partial applications will not receive full consideration.

References will be completed via UVA's standardized process SkillSurvey. A total of five references will be requested via SkillSurvey during the final phase of the interview process.A total of three references is required

For questions about the application process, please contact Jessica Speth, at js9rk@virginia.edu.

About UVA and the Community

To learn more about UVA and in the Charlottesville area, visit UVA Life and Embark CVA.

The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Click here to read more about UVA's commitment to non-discrimination and equal opportunity employment.