International Air Gateway Agent I

AIT Worldwide Logistics, INC.

United States, Texas, Coppell

4301 Patriot Drive (Show on map)

Aug 20, 2025

International Air Gateway Agent I

Job Locations

US-TX-Coppell

2025-5879

Category

Operations

Position Type

Regular Full-Time

Introduction

Join us at AIT, where we believe every day presents an opportunity to make a global impact!

We're problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. Together, we champion the strength of our global teams. And, as trusted advisors, we go above and beyond, working together in a supportive and collaborative environment to ensure customer satisfaction.

Through the company's continued growth, we challenge ourselves to be better, continuously learning and growing in our dynamic environment. Helping others is at the core of our culture, join us in finding fulfillment by giving back to our local communities as the united team that is AIT. Find out what our people deliver. means when you come move the world with us! Hear directly from our teammates at AIT Worldwide Logistics and make us the next stop on your career journey.

Overview

The International Air Gateway Agent I is responsible for coordinating gateway freight operations to ensure timely and efficient shipment deliveries. This role involves close collaboration with carriers, customers, and internal teams to streamline freight processes and maintain high service standards. Additionally, this role will serve as a liaison between U.S. and overseas AIT stations.

Responsibilities

Coordinate gateway freight operations, including pre-bookings, shipment scheduling, rate maintenance, and milestone compliance, to support the perfect shipment process

Handle booking and pricing requests from stations, vertical teams, and account managers, while ensuring timely communication and documentation of cargo received at the warehouse
Moniter the pre-screening process in collaboration with CCSF facilities to ensure compliance and timely screening once operational.
Facilitate daily communication with freight forwarders, customers, and internal teams to resolve issues, provide shipment updates, and ensure all documentation meets regulatory and company standards.
Monitor performance and drive improvements by tracking KPIs, identifying process enhancements, and ensuring customs compliance and timely cargo clearance for all inbound and outbound shipments.
Performs other duties as assigned
Complies with all policies and standards

Qualifications

Education
* High School Diploma or GED and/or GED (Required)

Experience
* 2+ years experience in transportation industry export/import operations (Required) and

* 3+ years experience in freight forwarding operations (Preferred)

Knowledge, Skills, and Abilities

* Knowledge of working within government vertical Medium

* Microsoft Office suite Medium

* Communication skills, both verbal and written Medium

* Ability to multi-task in a high volume, fast-paced working environment Medium

* Attention to detail and strong organizing skills Medium

* Ability to work autonomously as well as within a team environment Medium

* Ability to operate logistics software platform like Cargo-wise Medium

* Knowledge of TSA, ITAR and Dangerous Goods regulations Medium