Administrative Supervisor

David Evans and Associates, Inc. (DEA) is looking to add a full-time Front Desk Supervisor to our Support Services group to serve as both a welcoming face and a key operational support for our Portland, OR office. This pivotal role offers the opportunity to excel in a collaborative environment- navigating challenges, communicating with staff, streamlining administrative processes, and overall creating an environment where staff are able to do their best work and clients, visitors, and members of the public have a great experience when they interact with us. This role is responsible for providing oversight and direction to our capable 2-person receptionist team and includes collaboration with staff across all of DEA's 30+ offices.

In this multifaceted role, you will contribute across several business support functions.

Your core duties will include:

• Reception Services Leadership: Provide direct supervision and mentorship to reception staff, fostering a culture of accountability, growth, and collaboration. Manage daily reception team schedules, assignments, and coverage to ensure seamless front office operations.
• Visitor Experience Management: Ensure exceptional front desk support, including greeting visitors, effective management of a multi-line phone system, and creating a professional, welcoming environment.
• Firmwide Onboarding Facilitation: Serve as the central coordinator for DEA's established onboarding program, ensuring a smooth and welcoming experience for all new hires across the company's 30+ offices. Facilitate the onboarding experience for new employees with a high-touch, organized approach to provide them with the best start in their new jobs. Maintain consistent, high-quality execution by partnering with Human Resources, IT, local office staff, and other key teams. Proactively identify and address gaps by collaborating with subject matter experts to refine and improve onboarding processes as needed.
• Administrative Support Tasks: Complete and oversee a wide variety of administrative responsibilities using Microsoft Office applications, including professional writing, spreadsheet work, report preparation, and communications and forms related to interactions with vendors, clients, employees, and the general public.
• Facilities Support: Interfaces with staff about building-related issues, submits requests for services or repairs to the building management company for resolution.
• Support Services Team Support: This position is part of a cohesive team of support services specialists who instinctively collaborate and provide coverage for each other whenever a teammate is out, a teammate has a large project, or there is a large event in the office. This shared sense of responsibility means that the person in this role may flex to assist with setting up meeting spaces, supporting mailroom or records management tasks, or helping to facilitate employee events.

• Commitment to work in DEA's Portland office 9 hours/day M-F, with every other Friday off. The schedule for this position is within the core hours of 8am - 5:30pm. This position is expected to provide on call in office support.
• 5+ years of administrative experience.
• Minimum of 3 years of experience in a supervisor role, preferably in an office administration environment. Demonstrated ability, to lead, train, develop and document standardized processes, and provide exceptional customer service.
• Experience answering a multi-line phone system and routing calls.
• Ability to effectively multitask and prioritize and track issues through to completion.
• Ability to learn new technologies (position will use Microsoft SharePoint, ADP).
• Strong collaboration and service orientation.

We foster an environment where talented professionals have the freedom and support to do their most meaningful work. Our values and company culture form the foundation of our success, creating a positive and collaborative work environment. These guiding principles are vital to our continued achievements and unwavering commitment to improving the world around us.

As a member of our team, you will have the opportunity to cultivate and develop your skills and work alongside talented colleagues who are committed to improving the quality of life while demonstrating stewardship of the built and natural environments.

• Comprehensive health coverage: Medical, Dental, Vision, Disability, and Life Insurance
• Financial wellness: Health Savings Account (HSA) and Lifestyle Spending Account with employer contributions
• Professional development: Support for continuing education and training opportunities.
• Work-life balance: Paid Time Off (PTO) and Holiday Pay
• Work Schedule: Flexible 9/80 schedule-every other Friday off!
• Retirement: 401k plan
• Wellbeing focus: Holistic Wellbeing Program centered on physical, emotional, financial, career, and community health
• Growth opportunities: Access to mentorship, professional support, and pathways for career advancement
• Potential salary range: $33.00/hr. - $35.00/hr.

* The posted salary range represents the typical range for this position and is provided in accordance with applicable state and local transparency laws. Actual compensation will be commensurate with experience, qualifications, and geographic location.

If you are a recruiter, search agency, or otherwise wish to refer a candidate to DEA, you will not be compensated in any way for your referral of a candidate to DEA without an active and signed written agreement in place in advance with DEA Human Resources. Any resume submitted to any DEA employee by an external recruiter without a written agreement in place at the time of submission will be considered the property of DEA and DEA will not be liable for the payment of a placement fee. If you would like to notify DEA of your interest in initiating a written agreement for services or to resumes, please e-mail careers@deainc.com.

Potential office locations include: Portland, OR.