Wireless Network Administrator - USCIS - Remote

JOB TITLE:Wireless Network Operations Administrator
AGENCY SUPPORTED: Department of Homeland Security (DHS) - USCIS OIT Architecture Engineering Support (AES2)
LOCATION: Fully Remote
POSITION TYPE: Full-time
CLEARANCE REQUIREMENT: Must be able to obtain DHS Suitability security clearance, which typically requires 2-4 weeks for processing and must be completed prior to the start date.

ITC Federal is an information technology and consulting company focused on servicing the needs of the Federal Government. ITC's mission is to apply earned expertise in information technology and information assurance/security to assist this client in achieving its mission. ITC is located in Fairfax, VA and offers outstanding compensation and benefits plan and a challenging and rewarding professional work environment.

The project supports USCIS's Office of Information Technology by delivering enterprise IT architecture, engineering, and solution development services. The team partners across OIT to design, implement, and optimize leading-edge technologies-including cloud, network, Zero Trust architecture, automation, and AI/ML-using agile and DevOps practices. The work enables USCIS to modernize IT systems, enhance mission delivery, and support major enterprise initiatives such as digitization, cloud migration, and software-defined networking.

The Wireless Network Administrator will be responsible for managing, optimizing, and troubleshooting enterprise wireless networks. This role requires expertise in Wi-Fi design, 802.11 standards, RF planning, WLAN monitoring, and security, with experience supporting high-performance networks in hybrid and multi-cloud environments. The administrator will ensure seamless connectivity, implement optimization strategies, and support SD-WAN and cloud-based WLAN solutions.

Manage and optimize enterprise wireless network operations to ensure high-performance and seamless connectivity.
• Design, implement, and maintain wireless LANs in accordance with 802.11 standards, including Wi-Fi 6.
• Perform RF planning, network optimization, and capacity management to ensure coverage and performance goals are met.
• Troubleshoot WLAN issues, analyze performance metrics, and recommend improvements.
• Monitor network performance using WLAN monitoring tools and dashboards.
• Implement and maintain Wi-Fi security measures, including WPA3, RADIUS, and other security protocols.
• Collaborate with SD-WAN and cloud teams to integrate WLAN solutions into hybrid and multi-cloud environments.
• Document wireless network configurations, operational procedures, and best practices.

REQUIRED:

• 5-7+ years of experience in wireless network administration or operations.
• Bachelor's degree in Computer Science, Information Systems, Engineering, or related field strongly preferred; Advanced degree preferred.
• Proven expertise in:
  • Wireless network design and WLAN operations
  • 11 standards and Wi-Fi 6
  • RF planning and network optimization
  • WLAN troubleshooting and monitoring
• Strong analytical, problem-solving, and communication skills.
• Ability to manage and optimize enterprise wireless networks balancing performance, security, and scalability.
• Must be eligible to obtain DHS Suitability clearance.

DESIRED:

• Experience with Wi-Fi security protocols and best practices.
• Experience SD-WAN and cloud-based WLAN solutions.

WORK ENVIRONMENT AND PHYSICAL DEMANDS: This position is fully remote. Candidates must have a dedicated workspace, reliable internet connectivity, and the ability to participate in virtual meetings and collaborate effectively with distributed teams.

ITC Federal is an equal opportunity employer and will not discriminate against any application for employment on the basis of age, race, color, gender, national origin, religion, creed, disability, veteran status, marital status, sexual orientation, genetic information, military status, disability, or sex including pregnancy and childbirth or related medical condition or on any other basis prohibited by law.