Platform Administrator - USCIS - Remote

JOB TITLE: Platform Administrator
AGENCY SUPPORTED: Department of Homeland Security (DHS) - USCIS OIT Architecture Engineering Support (AES2)
LOCATION: Fully Remote
POSITION TYPE: Full-time
CLEARANCE REQUIREMENT: Must be able to obtain DHS Suitability security clearance, which typically requires 2-4 weeks for processing and must be completed prior to the start date.

ITC Federal is an information technology and consulting company focused on servicing the needs of the Federal Government. ITC's mission is to apply earned expertise in information technology and information assurance/security to assist this client in achieving its mission. ITC is located in Fairfax, VA and offers outstanding compensation and benefits plan and a challenging and rewarding professional work environment.

The project supports USCIS's Office of Information Technology by delivering enterprise IT architecture, engineering, and solution development services. The team partners across OIT to design, implement, and optimize leading-edge technologies-including cloud, network, Zero Trust architecture, automation, and AI/ML-using agile and DevOps practices. The work enables USCIS to modernize IT systems, enhance mission delivery, and support major enterprise initiatives such as digitization, cloud migration, and software-defined networking.

The Platform Administrator will be responsible for administering and managing platform environments, ensuring smooth operation of cloud infrastructure and services. This role requires expertise in Linux and Windows systems administration, cloud infrastructure management, container orchestration (Kubernetes), and monitoring/alerting systems. The administrator will focus on maintaining performance, troubleshooting issues, and implementing automation to optimize platform operations.

Administer and manage enterprise platform environments, including cloud infrastructure and services.
• Perform Linux and Windows systems administration, including patching, configuration, and performance tuning.
• Manage container orchestration environments (Kubernetes) for application deployment and scaling.
• Implement and maintain monitoring and alerting systems to ensure high availability and performance.
• Troubleshoot platform issues and collaborate with engineering teams to resolve operational challenges.
• Utilize cloud-native monitoring tools and automation frameworks (e.g., Ansible, Terraform) to optimize workflows.
• Document platform configurations, operational procedures, and best practices.
• Collaborate with DevOps and cloud teams to support infrastructure automation, reliability, and scalability initiatives.

REQUIRED:

• 5-7+ years of experience in platform administration, cloud infrastructure, or related roles.
• Bachelor's degree in Computer Science, Information Systems, Engineering, or related field strongly preferred; Advanced degree preferred.
• Proven expertise in:
  • Platform and cloud infrastructure management
  • Linux and Windows systems administration
  • Container orchestration with Kubernetes
  • Monitoring and alerting systems for enterprise platforms
• Strong analytical, troubleshooting, and communication skills.
• Ability to ensure platform performance, reliability, and scalability in multi-cloud environments.
• Must be eligible to obtain DHS Suitability clearance.

DESIRED:

• Experience with Cloud-native monitoring tools and automation frameworks (e.g., Ansible, Terraform)

WORK ENVIRONMENT AND PHYSICAL DEMANDS: This position is fully remote. Candidates must have a dedicated workspace, reliable internet connectivity, and the ability to participate in virtual meetings and collaborate effectively with distributed teams.

ITC Federal is an equal opportunity employer and will not discriminate against any application for employment on the basis of age, race, color, gender, national origin, religion, creed, disability, veteran status, marital status, sexual orientation, genetic information, military status, disability, or sex including pregnancy and childbirth or related medical condition or on any other basis prohibited by law.