Sr Real Estate Portfolio Operations Oversight Analyst II

Job Description:

Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead - our policyholders count on us to be there when it matters most. It's a big ask, but it's one that we have the power to deliver when we work together. We collaborate and innovate - pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it's the right thing to do. Pacific Life is more than a job, it's a career with purpose. It's a career where you have the support, balance, and resources to make a positive impact on the future - including your own.

We're actively seeking a talented Sr Real Estate Portfolio Operations Oversight Analyst II to join our Real Estate Servicing Team in Newport Beach, CA.

As a Sr RE Portfolio Operations Oversight Analyst II you'll support the Real Estate Servicing team by providing oversight of Pacific Life loans and third party originated programs. You will fill a new role that sits on a team of 20 people in the Investments division.

How you'll help move us forward:

• Develop and oversee strong working relationships with stakeholder groups.

• Perform a comprehensive compliance audit by reviewing and interpreting mortgage loan documents against relevant data ticklers, entered into the Enterprise mortgage loan servicing system ("MLSS"), across the REI asset management area to ensure Pacific Life is providing proper and accurate servicing of each mortgage loan.

• Periodic management reporting as to performance of the loan portfolio's loan ticklers.

• Support of audit and compliance program requirements.

• Provide superior customer service to internal/external parties.

• Facilitate and document the closing to servicing "hand off" meetings to ensure transfer of loan specific follow up items.

• Work effectively with the portfolio operations team and third-party client(s), to obtain and review required reporting, intelligence, analysis and guidance in connection with all 3rd party mortgage loan programs.

• Perform Third Party compliance reviews by directly handling accountability of third-party programs. Lead role in performing analysis of third-party servicer's performance and identifying concerns.

• Provide support and expertise to the Real Estate Servicing team.

The experience you bring:

• 4-year college degree with emphasis in Business, Finance or Real Estate (MBA strongly preferred) or equivalent experience.

• Minimum of 5 years of real estate commercial loan servicing experience.

• High proficiency with Microsoft Excel, Word, PowerPoint and Outlook; Argus a plus

• Excellent organizational, and communication skills, both verbal and written

• Exceptional attention to detail and thoroughness is a must

• Team Player with collaborative and strong relationship building skills

• Ability to work independently and in a way that reflects the company's culture and core values

• Skilled at developing and maintaining personal, social and business relationships representing Pacific Life in a professional manner

• Willingness to travel as needed

What makes you stand out:

• In depth knowledge of commercial real estate loan documents.

• Experience in life company originated loans a plus.

You can be who you are.
People come first here. We're committed to an inclusive workforce. Learn more about how we create a welcoming work environment at www.pacificlife.com. What's life like at Pacific Life? Visit Instagram.com/lifeatpacificlife.
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Base Pay Range:

The base pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.

Your Benefits Start Day 1

Your wellbeing is important to Pacific Life, and we're committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered.

• Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents

• Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off

• Paid Parental Leave as well as an Adoption Assistance Program

• Competitive 401k savings plan with company match and an additional contribution regardless of participation

EEO Statement:

Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.