Technical Product Manager - APIs

Job Description

Are you curious, motivated, and forward-thinking? At Worldpay you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

*****Please note that this role will be a hybrid onsite role located at our headquarters in Mason, Ohio.

*****This is not a role where we provide sponsorship/or transfer sponsorship

About the team:

At Worldpay, we are on a mission to modernize our technology and supercharge developers with APIs that are simple to integrate yet powerful. The Developer Experience and API Product team owns the vision for how we empower developers with innovative tools, products, and delightful self-service experiences.

Our team builds the API Platform and developer tools that enable Worldpay's integrations across the world. This team plays a pivotal role in Worldpay, focusing on our API products and end-to-end user journeys in our developer portals. This team's priority is to drive the strategy that enables Worldpay to deliver world-class experiences at every customer touchpoint. Because this team unifies capabilities across the merchant product portfolio, this is a highly collaborative team that works closely with stakeholders across the organization as well as internal teams such as other Product leaders, architecture, engineering, operations, sales, and marketing.

What you will be doing:

Worldpay powers the technology behind some of the most innovative companies in the world and is known as the leading provider in the industry. As the Product Manager for APIs, you will be responsible for building APIs/webhooks and integrations. You will also be responsible for any partner relationships we leverage to deliver these experiences to our developer community (internal and external). You will use data-driven methodologies to evaluate opportunities in the market, deeply understand user needs and integrate competitive intelligence to build a compelling roadmap that expands Worldpay's market-leading proposition. You will manage every stage of the product development lifecycle from ideation through development, GTM delivery and launch. You will also drive the identification and measurement of KPIs and closely monitor success of your product deliveries. The ideal candidate is an experienced Product Manager with real-world experience working at SaaS/technology companies, leading a product that is technical in nature, targeted for Developers.

The Technical Product Manager will be a product champion, a great team player who works with encouraging approach with cross functional teams. Curious, motivated, forward-thinking can-do attitude could join the team. This is an individual contributor role. Within the role, your key responsibilities will be to:

• Own one or many developer products (e.g.: APIs, client libraries, webhooks, gateways, middleware, and developer portals.) from product definition and planning through production, GTM, release, distribution, maintenance, and end of life.
• Build the product roadmap based on clearly articulated customer and business value, with a focus on understanding Product-market fit, developing effective go-to-market processes, including pricing strategies, training plans, and ensuring effective delivery of Product propositions in new markets.
• Build collaborative relationships with internal stakeholders within operations, marketing, sales, and other cross functional teams to drive product success.
• Engage and interact with clients during feedback sessions, focus groups and requirements gathering sessions.
• Contribute to the product vision and strategy, act as the evangelist for your product with senior leadership and be the lead advocate for investment in the strategy.
• Be able to roll up the sleeves and decipher the architecture and determine if it meets product needs.
• Collaborate closely with engineering to design and build scalable, high performing developer facing products.
• Effectively prioritize the backlog managing competing business needs for new features, small enhancements, bug fixes and all other design and development activity related to your products.

What you bring:

We are looking for a dynamic, creative, hands-on Product innovator with the following attributes:

• Deep product management experience at a fast-paced company in the financial services sector, ideally payments domain.

• Proven hands-on experience with APIs, webhooks, 3rd party integrations,as a developer, architect, or product manager.
• You have a strong understanding of developer community, and interest in developer-focused thought leadership and evangelism.
• You have acustomer-centricapproach, have intuition for great user experiences and have an amazing ability to understand the customer's challenges andcanarticulate a vision to solve challenges to make an impact.
• You have led new software features and/or new software products from ideation through GA/launch in an Agile environment, worked on commercialization, pricing strategies, drive adoption, growth of your API products
• You have a strong work ethic and know how to knock down barriers toachieve your objective.
• You can work effectively with distributed teams in multiple time zones across US, Europe, and Asia

• Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g., executive, management, individual contributors
• Proficiency in problem solving and time management skills managing multiple deadlines.
• Proficiency to operate independently and within a multi-disciplinary team with minimal supervision and guidance from Product Leadership

Bonus if you have:

• Experience with API formats, design patterns, cloud technologies and API SDLC tools.

What we offer you:

• A competitive salary and attractive benefits package
• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A modern, international work environment and a dedicated and motivated team
• The chance to work on some of the most challenging, relevant issues in financial services & technology.
• A broad range of professional education and personal development possibilities!

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EEOC Statement

Worldpay is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here.

If you are made a conditional offer of employment and will be working in the United States, you will be required to undergo a drug test. In developing this job description care was taken to include all competencies and requirements needed to successfully perform the position. Reasonable accommodations will be provided for individuals with qualified disabilities both during the hiring process, as well as to allow the individual to perform the essential functions of the job, if hired.

Sourcing Model

Recruitment at Worldpay works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Worldpay does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.