New

Constituent Services Officer

Maricopa County
parental leave, sick time, tuition reimbursement
United States, Arizona, Phoenix
301 West Jefferson Street (Show on map)
Aug 26, 2025
Posting Date 08/25/25 Application Deadline 08/29/25 Pay Range Anticipated Hiring Range: $62,000 - $72,433 annually Full Pay Range: $62,000 - $103,750 annually Salary offers are based on the candidate's equivalent experience and internal equity with other employees within the same job classification. This position is not eligible for overtime compensation. Job Type Unclassified Department Recorder About the Position If you are a creative and influential communications professional who thrives in building relationships and crafting public relations, consider applying to become our Constituent Services Officer!In this vital role, you'll be the voice of our department, developing and coordinating public relations, community education, and information programs. You will advise and assist management on public relations strategies and lead the way in crafting communications that inform and engage our constituents-the people we serve. Your work will involve building and maintaining relationships with community groups and county officials on behalf of the Director of Critical Communications. By doing this, you'll ensure our department's public outreach goals and the needs of our community are met. You'll also be the authority on all written material for the department. From training materials for staff to communications with the public, your words will matter. You will also oversee key programs that directly impact the community, including the Deputy Registrar (DR) Program, the Junior Deputy Registrar Program, the Senior Living DR Outreach, serving as the STAR liaison, and other programs as necessary. If you're passionate about making a difference and have a talent for communication, this is your chance to lead our efforts in serving the public. About Us The Maricopa County Recorder's Office (MCRO) is responsible for maintaining the Maricopa County voter registration records and for administering over elections in partnership with the Maricopa County Board of Supervisors. The MCRO also maintains the permanent public record of over 50 million documents dating back to 1871, including deeds, plat maps, and a variety of other important documents. Our office serves over 2.5 million registered voters as well as 4.4 million residents across Maricopa County. The MCRO offers a friendly, welcoming, and collaborative environment with opportunities to grow and develop new skills. We are looking forward to you joining what is considered by many to be the country's premier recording office. Proud to Offer Work with a greater purpose Tuition reimbursement Exceptional work-life balance Opportunities for growth and development within Maricopa County Low-cost, high-value healthcare for you and your qualifying dependents Child care benefits including access to our on-site center Maricopa County Kids Club, dedicated to serving Maricopa County families exclusively Paid vacation, sick time, and parental leave Extensive wellness program, including healthcare premium discounts Maricopa County participates in the Arizona State Retirement System. This defined retirement benefit requires a 12% monthly contribution rate and includes a 100% employer match on Day 1 Learn more at Work With Us \| Maricopa County, AZ We Require One year of professional constituent relations, public relations, communications, or journalism experience Bachelor's degree in Communications, Journalism, Public Relations, Public Administration, Education or a related field A combination of post-secondary education and/or job-related experience may substitute for the minimum qualifications on a year-for-year basis Other Requirements Must complete the next scheduled Secretary of State Election Officer Certification Must possess or have the ability to obtain a valid Arizona driver's license by the time of hire Must be eligible to vote in Arizona and pass an applicable background screening We Also Value Experience and work samples in Graphic design and Adobe Photoshop Experience working on elections communications, customer and community outreach, policy or administration issues, or experience working in a government agency. Executive-level professional communications experience Experience marketing information to legislatures, board officials, businesses, community action groups, nonprofit organizations, internal and external organizational stakeholders, and citizens at large. Knowledge of ADDIE Model Technical writing skills Job Contributions Assists in the development of constituent correspondence and response, including, but not limited to, Public Records Requests and Voter Registration - to include managing the VotinerInfo inbox. Assists in the development and execution of plans to promote the agency's message and information to the public via earned and social media strategies and paid advertising campaigns. Researches, writes, and coordinates the design of direct marketing materials (press releases, mailers, flyers, newsletters, etc.) for internal and external distribution. Manages and responds to requests by media representatives for interviews and information. Develops content for departmental social media sites and department websites, including internal communications. Maintains and updates information for the public and media representatives while ensuring data is relevant, reachable, informative, and current. Writes scripts or presentations for marketing agency programs and services. Works within theagency budget and monitors expenditures while providing quality marketing products. Works collaboratively with representatives of other agencies, both public and private, concerning agency programs and activities Coaches and prepares elected officials and staff with subject matter expertise on interview skills and talking points. Oversees Deputy Registrar program. Assumes growth and increased readership. Oversees STAR program. Assumes growth and increased participation with Recorder agency programs. Working Conditions Working at a desk in an environmentally controlled office with occasional need for travel within the County Ability to work a flexible schedule with weekends and evenings as needed Selection Procedure Only the most qualified candidates will be considered Consideration will only be given to candidates who submit online applications Candidates will be contacted primarily through email and their Workday online application profile Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive Maricopa County is an equal opportunity employer. Apply Now!