Regional Consumer Lender

Join TBK Bank!

At TBK Bank, a subsidiary of Triumph, we're a team of passionate, driven, collaborative, solutions-minded people who want to make a difference in the lives of our customers and communities. Our mission is to do well and to do good at the same time. We accomplish this by working together, because at the end of the day, TBK means striving for excellence, while delivering with humility. We thrive on providing exceptional customer service, and we look for friendly professionals dedicated to helping customers achieve their financial goals.

Position Summary

The Regional Consumer Lender receives and reviews applications for consumer credit. They meet with applicants to explain credit policy and to obtain information for loan documentation as well as close loans. Assure that loan applications, loan documentation and loan closings meet established lending criteria. They will work with their consumer lending portfolio and will answer any questions current customers may have on the consumer loans within the bank.

Essential Duties & Responsibilities

• Interviews applicant and requests specified information for loan application.

• Requests applicant credit reports, background checks, reference checks, and other information pertinent to loan applicant's evaluation.

• Corresponds with or interviews applicant or creditors to resolve questions regarding application information.

• Facilitates negotiation of loan structure with applicant, including fees, loan repayment options, and other credit terms.

• Completes lien or other searches for loans to be collateralized.

• Orders Evaluations/Appraisals through the Appraisal Department.

• Order title insurance and collateral insurance on approved loans.

• Reviews loan file for completeness and request loan documents.

• Forwards completed loan files to Consumer Underwriter for approval.

• Ensures loan agreements are complete and accurate according to policy.

• Meets with customers to explain all pertinent information in the closing documents, obtains signatures, and coordinates loan funding.

• Prepares miscellaneous correspondence and reports.

• Promotes and cross-sells other establishment products and services as appropriate to customer requirements.

• Keeps abreast of loan regulations and compliance issues through formal and informal training.

• Adhere to Triumph's core values

• Other duties as assigned

Experience & Education

• High school diploma or general education degree (GED) required

• 2-4 years of customer service experience preferably in banking environment.

• Solid knowledge of Microsoft Word, Excel, and Outlook

• Travel within territory required

Skills & Abilities Required

• Knowledgeable with Fair Lending practices preferred

• Understanding of Fair Lending reporting preferred

• Knowledgeable with lending industry guidelines preferred

• Detail oriented with exceptional organizational skills

• Excellent verbal and written communication skills

Work Environment

The work environment characteristics described here maybe encountered while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Moderate noise (i.e. business office with computers, phone, and printers, light traffic).

• Ability to work in a confined area.

• Ability to sit at a computer terminal for an extended period of time. Occasional stooping or kneeling may be necessary.

• While performing the duties of this job, the employee is regularly required to stand, sit, talk, hear and use hands and fingers to operate a computer keyboard and telephone.

• Specific vision abilities are required by this job due to computer work.

• Light to moderate lifting is required.

• Regular, predictable attendance is required.

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Compensation Range

We offer Medical, Dental, Vision, Paid Time Off, 401k and much more.