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National Account Manager

Novolex
vision insurance, paid holidays, tuition reimbursement, 401(k)
United States, North Carolina, Charlotte
3436 Toringdon Way (Show on map)
Sep 02, 2025
Why Choose Us?

Novolex is a leader in packaging innovation, choice and sustainability. We manufacture products in paper, plastic and sustainable materials for the food, retail, health and industrial markets.



  • $125-150,000 base salary * + annual bonus

  • Medical, dental and vision options


  • Wellness rewards to fund your HRA or HSA
  • Paid holidays, time off, parental and other leaves
  • Financial protection benefits such as life, AD&D and disability insurance, and 401(k) Plan with employer matching contributions
  • Education Support (for example, tuition reimbursement, Chairman's Scholarship, 529 College Savings Plan)
  • Broad Based Employee Award Program-value sharing plan for all employees with one year of service
  • Employee Assistance Program and much more!


*The range provided is based on cost of living/geography and what we believe is reasonable in the market at the time of posting. This role may be eligible for annual bonus and annual merit increase, as well as long term compensation. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. Actual base salary pay will be based on a number of factors, including skills, competencies, experience, and other job-related factors.



Our Sustainability Commitment

The Novolex sustainability vision is built upon three pillars: our products, our operations and our people. Each is critically important to our growth and future as a business. These pillars form the foundation of our company-wide commitment to sustainability, helping us achieve our ambitious goals through our wide-ranging initiatives.


How You'll Perform the Role

We are seeking a highly motivated and results-driven National Accounts Manager to support our Specialty and Retail business. As a National Accounts Manager, you will be responsible for achieving sales goals and executing sales plans within your assigned territory and book of business. Your primary focus will be to drive volume and profitability across both new and existing accounts, while fostering long-term customer relationships. The ideal candidate is a self-starter with a deep understanding of packaging, print, production, and the retail market. The role is best suited for someone based in the West Central area of the US.

Key Responsibilities:



  • Collaborate with support teams to develop and implement sales strategies, goals, and targets.
  • Achieve sales goals and execute sales plans within the assigned territory, focusing on volume, profit, and growth.
  • Communicate directly with current and potential customers to build and maintain strong relationships and understand their needs.
  • Secure and maintain product distribution by establishing and maintaining effective agreements and relationships.
  • Demonstrate product features, advantages, and benefits, and assist customers in their optimal application.
  • Apply persuasive sales techniques to engage prospects and clearly communicate the value of our products.
  • Perform market field promotion work to identify opportunities for business expansion.
  • Provide ongoing account support, including forecasting, managing pricing, product warranty claims, and receivables.
  • Conduct field research and prospecting activities to identify and capitalize on opportunities in target markets.
  • Identify, develop, and close new business opportunities to drive profitable sales growth.
  • Maintain a proactive, robust and well-qualified pipeline of opportunities to ensure a consistent flow of potential sales.
  • Ensure compliance with company policies, legal requirements, including the antitrust code of conduct, and uphold ethical business practices.
  • Demonstrate success in selling packaging to direct accounts as well as through distribution.
  • Manage the full sales cycle--from prospecting and closing to post-sale follow-up and account nurturing.


What We Need From You

Critical Skills & Qualifications:



  • BA/BS degree preferred in business, sales/marketing or related field.
  • Must have 5+ years of previous sales and account management experience.
  • Proven success in working with retail accounts including national chains, specialty retailers, and home delivery platforms.
  • Experience in the custom packaging industry is highly preferred.
  • In-depth knowledge of packaging materials, production, and print processes.
  • Must be able to travel frequently (50%) including some overnight travel.
  • Demonstrated skills and attributes include initiative, follow-up, problem-solving, negotiation, and persuasive communication skills (written, verbal, and presentation).
  • Ability to perform independently while also collaboratively effectively across the organization.
  • Proficiency in CRM tools and Microsoft Office Suite.


What You'll Get From Us

Benefits

With safety as our top priority and a commitment to employee well-being an important focus, we offer comprehensive and competitive benefits that include medical, dental and vision insurance (including Telehealth options) as well as a variety of other well-being resources focused on mental, physical and financial health. Specific benefits and well-being programs may vary depending on where you work.

Community Engagement

At Novolex, giving back to the local communities that support us is important. Our Focused Giving Program prioritizes support for organizations whose missions promote sustainability initiatives or address food and hunger needs. We also encourage facility level support of activities in the communities where our employees live and work.

Training and Development

We offer constant opportunities for advancement. From skills development to advanced education programs, training and development programs and courses are available through Novolex University. Programs include company and industry training curricula, support for formal education through the Tuition Reimbursement Program, and a Learning Management System that supports and enhances employee skills at all levels of the organization.

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