Quality Control Specialist

Overall Summary:

The Quality Control Specialist partners with internal department and client services members. They thoroughly review client signoff files prior to client distribution for final approval.

Primary Duties/Responsibilities:

• Review pre-flight Content Development job instructions for completeness and accuracy; verify all required components and documents are in place.
• Compare proof letter composition sign-offs against client data and job instructions; follow internal workflow; ensure accuracy of letter text and variable fields.
• Track quality defects; ensure that they are addressed and resolved.
• Oversee quality control and/or regression tests as directed.
• Write program and/or process documentation when needed.
• Perform other (or other related) duties as applicable or assigned.

Required Skills/Abilities/Competencies:

• Microsoft Office Suite and Adobe Acrobat proficiency.
• Ability to efficiently enter data while maintaining accuracy.
• Strong oral and written communication skills.
• Detail oriented and highly accurate.
• Excellent math skills.
• Demonstrated ability to maintain professionalism and composure in a fast-paced work environment with changing priorities.

Education and Experience:

• High school diploma or equivalent required; technical degree with concentration in Graphic Arts or Printing preferred.
• 1+ years' experience in quality, printing, direct mail, or a combination of any preferred.
• Previous data entry experience required.

Physical Requirements:

• Ability to work 10 hours consecutively, four days a week.
• Available to work overtime when needed.
• Prolonged periods of sitting at a desk and working on a computer

Salary:
The starting wage range for this position is $20-$24/hr

At IWCO, base pay is determined by job-related knowledge, skills, credentials, and experience, along with factors such as role scope and location. Candidates seeking compensation outside of the posted range are encouraged to apply and will be considered based on their individual qualifications and/or may be considered for other positions.

Pay is influenced by a variety of factors specific to the position, including market conditions and, in some cases, education, work experience, and certifications. Beyond competitive pay, IWCO is committed to supporting our team members and their families with comprehensive benefits. These may include health, dental, and vision insurance, life insurance, and other wellness programs. Eligible employees also enjoy 401(k) plans, paid holidays, vacation time, sick leave, and more. At IWCO, we invest in you so you can take care of what matters most.

IWCO is an Equal Opportunity Employer. We welcome diversity and provide equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, veteran status, or any protected status as defined by law. Accommodations are available for individuals with disabilities upon request. Contact our HR Department for more information.