Engineering Specialist - Kitchen Mechanic

At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort.

Named one of Central Florida's Top Workplaces and one of America's Best-in-State Employers by Forbes, we are committed to our "power of we" culture.

Are you looking for a place where you can bring your authentic self to work every day andbe able to connect, engage and delight?

• We offer excellent benefits and perks including one free meal per shift and free theme park access.

• We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun.

• We embrace diversity at our core and offer the opportunity for all team members to reach their potential.

• We invest in training and development opportunities for all team members.

• We promote social responsibility by being a good neighbor in the community.

• We care for you, just as we care for others.

About Lakewood Regional Support

Our regional support center provides resources to our hotels for multiple areas including Human Resources, Engineering, Purchasing, Accounting, Security, Group Reservations, Guest Contact Center, Information Technology, Laundry and Communications.

Who We Are:

Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you are a daily focus for us.

What We Offer:

* Competitive health & wellness benefits, 401(k) & company match

* Paid Sick Days, Vacation, and Holidays, Paid Bereavement

* Paid Pet Bereavement

* Training & Development opportunities, career growth

* Tuition Reimbursement

* Team Member Hotel Rates, other discounts, perks and more

What We're Looking For:

A highly skilled Engineering Specialist - Kitchen & Refrigeration Mechanic to perform repairs, maintenance, and servicing of commercial kitchen and refrigeration equipment across the hotel property. This hands-on role is essential to ensuring the proper operation and safety of high-use systems such as ovens, fryers, refrigerators, ice machines, and HVAC-related units. The Kitchen & Refrigeration Mechanic will work independently or with minimal supervision to troubleshoot and diagnose equipment failures, perform preventive maintenance, and respond quickly to emergency service requests-all while delivering excellent customer service and adhering to strict safety standards.

Who You Are:

* A hands-on technical expert with strong mechanical and electrical troubleshooting skills and a background in kitchen and refrigeration systems.

* A self-directed professional who takes ownership of repairs, maintenance, and diagnostics without requiring constant supervision.

* An excellent communicator with a customer-service mindset, able to interact professionally with guests, team members, and management.

* A safety-first technician who follows established procedures and maintains compliance with hotel policies and OSHA requirements.

* A reliable and detail-oriented team player who shows up prepared, in uniform, and ready to contribute to a positive and efficient workplace.

What You Will Do:

* Diagnose, service, and repair commercial kitchen and refrigeration equipment, including fryers, grills, ovens, coolers, freezers, and ice machines.

* Troubleshoot equipment issues using strong mechanical and electrical diagnostic techniques to identify malfunctions and determine appropriate corrective actions.

* Repair or replace defective parts such as compressors, fans, electric motors, thermostats, pressure stats, switches, relays, belts, pulleys, evaporators, condensers, and valves.

* Conduct routine preventive maintenance including lubricating moving parts, cleaning coils, replacing filters, repacking valves, and inspecting key system components.

* Reassemble and test kitchen and refrigeration systems after service to ensure safe and proper operation.

* Respond promptly to service calls and prioritize work based on operational needs and guest impact. * Collaborate with hotel management and engineering teams to support ongoing equipment upkeep and compliance with hotel standards.

Your Experience Includes:

* Minimum of 3 years of experience servicing and repairing commercial kitchen and refrigeration equipment in a hospitality, industrial, or commercial environment.

* Experience working with tools, schematics, and manuals to service equipment accurately and efficiently.

* Working knowledge of Windows-based systems and comfort using software for recordkeeping or diagnostics.

* High school diploma or equivalent required.

* CFC Certification (EPA Refrigerant Certification) required.

* Valid state driver's license required.