Window & Door Service Technician

    
America's premier window and door replacement company, Renewal by Andersen, is looking to add a full-time in-field Service Technician to our team! We are looking for candidates with a strong knowledge of window and door installation who can work both independently and with our Service team to resolve issues and ensure customer satisfaction.
        

        

        ***Must have window installation experience, a valid driver's license, & a good driving record to be considered for position***
        

        

        Key Responsibilities:
        

        

        Service and repair previously installed windows & doors (sashes, screens, locks, units, woodwork, etc.)
        

        

        Analyze problems and come up with solutions independently, with the Service team, and our customers
        

        

        Determine and follow through on corrective action that is efficient and cost effective
        

        

        Maintain customer satisfaction from start to finish with a positive, can-do attitude
        

        

        Work in a highly collaborative environment
        

        

        Timely documentation of service notes and complete paperwork
        

        

        Collect and process payments if necessary
        

        

        Fully complete service training from lead service tech and understand procedures implemented with both service and safety
        

        

        Benefits:
        

        

        Paid training
        

        

        Work / life balance
        

        

        Full medical, dental, vision, and life insurance
        

        

        Holiday pay, PTO, and company matched401K
        

        

        Company use of vehicle to complete services
        

        

        Growth opportunities
        

        
Job Requirements:
        

        

        Excellent communication and interpersonal skills
        

        

        High attention to detail and commitment to delivering high quality workmanship
        

        

        MUST have at least 2years window installation experience 
        

        

        Knowledge of general construction, home improvements, and renovation preferred
        

        

        Ability to work independently and solve problems on the spot
        

        

        Valid Driver's License and clean driving record - this position is contingent on successfully passing a detailed driving record check and meeting the necessary requirements to be insurable under our company's policy.