Communication Specialist, Senior

The University Center for Assessment, Teaching, and Technology (UCATT) seeks a Communications Specialist, Senior to join our vibrant team who are committed to teaching and learning excellence. UCATT provides comprehensive and evidence-based teaching practices, course design, and instructional technologies to promote impactful learning across campus. This senior-level communications professional will serve as a strategic communications expert, developing and executing comprehensive communication strategies that advance UCATT's mission and enhance our visibility across the university and beyond.

Why Join Us

You'll be part of a collaborative team dedicated to enhancing teaching and learning through strategic communications excellence. We offer opportunities for growth and development while supporting UCATT's mission to create engaging learning environments. As a Communications Specialist, Senior, you'll have the autonomy to lead communication initiatives and serve as a subject matter expert in educational communications.

Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to UA recreation and cultural activities; and more!

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What You'll Do

• Lead strategic communication initiatives and develop comprehensive communication plans for UCATT's services, major initiatives, and events across multiple audiences.
• Create compelling content across multiple platforms, from technical documentation to promotional materials.
• Lead development and maintenance of internal documentation systems and communication workflow processes.
• Manage content and events calendar and establish standardized processes for content creation and approval.
• Assist as communications liaison between UCATT and campus partners, faculty and staff, and external stakeholders.
• Analyze communication effectiveness and recommend strategic improvements to leadership.
• Build and deliver training programs on communications best practices and tools for UCATT staff.

Knowledge, Skills, and Abilities

• Extensive knowledge of communications principles, theories, and best practices.
• Excellent writing, editing, and content creation skills across multiple formats and audiences.
• Strategic thinking and problem-solving skills with ability to develop innovative approaches.
• Exceptional written and verbal communication skills with ability to tailor messaging for multiple audiences.
• Proficiency with communications technology, including content management systems, design software, and analytics tools.
• Strong interpersonal skills and ability to build relationships with faculty, staff, and external partners.
• Skills in managing complex projects.
• Understanding of higher education environment and academic culture.
• Knowledge of instructional design, educational technology, or faculty development.
• Strong project management and organizational abilities.
• Ability to work independently with minimal supervision while managing multiple priorities.

• Bachelor's degree in Communications, Marketing, Journalism, English, or related field.
• Minimum of 5 years of relevant work experience, or equivalent combination of education and work experience.

• Master's degree in Communications, Marketing, or related field.
• Experience in higher education communications.
• Experience with data analysis and communication metrics.
• Experience in strategic communications planning and execution.
• Experience with digital communications platforms, content management systems, and social media.