Information Technology Generalist 1- SCI Camp Hill

The State Correctional Institution Camp Hill, under the Department of Corrections, is on the lookout for a dynamic and innovative individual to fill the role of Information Technology Generalist 1. This position calls for a candidate who is not only highly motivated but also possesses a keen eye for detail, ensuring that all tasks are executed with precision and care. As part of our team, you will have the opportunity to contribute to the enhancement of our technological infrastructure, supporting the institution's mission through effective IT solutions. We value creativity and initiative, and we are eager to welcome someone who can bring fresh ideas and a proactive approach to our operations. If you are passionate about technology and are ready to make a meaningful impact in a correctional environment, we encourage you to apply and join us in this vital role.

This role serves as the primary resource for information technology support within the facility, encompassing a comprehensive range of responsibilities related to both hardware and software systems, whether they are networked or standalone. The position entails managing multiple Local Area Networks, which adds to the complexity of the IT environment. Given the diverse array of equipment-including various hardware types and peripherals, alongside a mix of custom-developed and commercial software across different platforms such as desktops, laptops, mainframes, and servers-this role requires adept handling of the unique security and operational needs of business, educational, and correctional settings. Key responsibilities include systems administration, installation and maintenance of computer and network equipment, providing user support, troubleshooting IT issues, acting as a liaison for technology-related matters, keeping up with emerging technologies, managing software applications for facility operations, overseeing IT equipment and supplies, and executing additional duties and special projects as needed.

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment, 37.5 hours per week
• Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.
• Telework: You will not have the option to telework in this position.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year as an Information Technology Trainee or Information Technology Technician (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Three years of information technology experience in applications development or applications maintenance, networking or desktop services, web site development or web site design, or other information technology support/administration services; or
  
• One year of information technology experience in applications development or applications maintenance, networking or desktop services, web site development or web site design, or other information technology support/administration services, and an associate's degree in any information technology field; or
• An equivalent combination of experience and training.

Other Requirements:

• Successful completion of basic training in Elizabethtown, PA is required.
• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

Legal Requirements:

• You must pass a background investigation and meet Criminal Justice Information Services (CJIS) compliance requirements.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

Telecommunications Relay Service (TRS):

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.