Customs Compliance Specialist

What's the Short Version?

The Customs Compliance Specialist supports the Customs Compliance function by managing administrative tasks and assisting with project execution. They serve as a connector between internal teams and external partners, including the U.S. Customs Broker and international suppliers. Key duties include maintaining accurate records, processing international shipping documents, and verifying compliance with international trade regulations.

What Will You Be Doing?

• Serve as the primary point of contact for the Custom Compliance Operations team on documentation-related issues and compliance troubleshooting, ensuring timely resolution or escalation as needed.
• Support CC Analysts by updating Free Trade Agreement (FTA) WIP and affidavits, flagging any issues that require attention or resolution.
• Track various activities including exams and ADD/CVD sheets for the broker; process and reconcile CBP refunds; and ensure the recordkeeping system is accurately updated.
• Conduct internal audits related to import, export, payments, and systems, identifying and flagging issues for timely resolution.
• Maintain and update team process documentation, training manuals, and templates to ensure accuracy and alignment with current procedures and process changes.
• Create export invoices and commodity forms and file AES (Automated Export System) entries for international customer export shipments to ensure compliance with export regulations.
• Process Post Summary Corrections (PSC) to ensure compliance with US Customs Regulations.
• Perform secondary review of entry documents requested by CBP from the broker to verify accuracy before providing approval.
• Assist CC Ops team with pre-entry documentation review during peak periods, including handling last-minute and complex shipments to ensure accuracy and compliance.
• Aid in training and advising team members on pre-entry processes, quantity discrepancies (QDs), and post summary corrections (PSCs), serving as an additional point of contact for guidance and support.
• Perform other duties as assigned.
• Comply with all policies and standards.

What Are We Looking For?

• High School Diploma or equivalent
• 4-6 years experience in import/export compliance, trade operations, or equivalent education
• Proficient in analyzing detailed documentation for accuracy and regulatory compliance, and capable of recognizing and escalating issues when appropriate
• Experience with U.S. Customs regulations, Free Trade Agreements (FTAs), and international shipping documentation
• Strong organizational skills with the ability to manage multiple priorities and adapt to changing regulations, deadlines, and team needs
• Ability to support and train team members on compliance procedures while demonstrating a cooperative and adaptable work style
• Detail-oriented with excellent analytical and troubleshooting skills.
• Effective written and verbal communication
• Proficient in Microsoft Excel

What's Our Offer?

Salary Range: You`ll earn between $25.00 - $33.65 on an hourly basis, depending on experience.

Bonus: You`ll be eligible for an annual discretionary bonus up to 5% of base salary.

Paid Time Off: You`ll accrue paid time off on a weekly basis based on hours worked up to 112 hours per year to start. Employees also receive 8 paid holidays and 1 paid family day off.

Additional Benefits:

• Comprehensive medical, dental, and vision benefits
• 401k plan and matches $1 for $1 up to 4% of earnings, matched & vested at every pay cycle
• Life insurance
• Short/long-term disability coverage
• Paid maternity/paternity leave
• Pet insurance

What Should You Expect?

Hybrid: SanMar's Eastpointe office is located in Issaquah, WA in the Seattle metropolitan area. Employees are required to work in our offices Tuesday through Thursday each week and additional days may be added based on business needs. Our standard working hours are 8:00-5:00 PST. While performing the duties of this job, the employee is regularly required to sit; reach with hands and arms and talk or hear. The employee is frequently required to use hands to finger, handle or feel. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work environment is moderately quiet. Ability to work on computer for multiple hours with frequent interruptions. Quarterly travel may be required.