OFFICE SUPPORT ASSISTANT IV

The Department of English and the School of Languages, Literature, and Culture in the College of Arts & Science

Are you highly organized, resourceful, and ready to make a meaningful impact in a dynamic academic setting? The Office Support Assistant IV plays a vital role in supporting the Chairs of English and the School of Languages, Literature, & Culture (SLLC), serving as the go-to person for keeping daily operations running smoothly. From coordinating faculty needs and academic events to managing logistics for travel and promotion and tenure processes, this position is central to the success of both departments. if you enjoy variety in your work, take pride in providing exceptional support, and thrive in a collaborative environment - this is the role for you.

Key Responsibilities

Chair and Departmental Support

• Manage and maintain the calendars for the Chairs of English and SLLC, including scheduling meetings and appointments.
• Provide direct administrative support to the Chairs, including support for departmental initiatives and projects.
• Process memberships and dues, and coordinate domestic and international travel arrangements (airfare, lodging, etc).
• Maintain department mailing and distribution lists.
• Reconcile and process One Card transactions for both personal and Chair purchases.
• Provide logistical support for departmental events, including coordinating room reservations, guest speakers, catering, and communication.
• Maintain and update departmental websites and social media.

Faculty Support

• Serve as a first point of contact for faculty and respond to inquiries promptly and professionally.
• Provide administrative support for faculty recruitment, including travel planning and ad posting.
• Assist faculty with reimbursement processes and procurement of supplies and equipment.
• Record and distribute minutes for faculty meetings.
• Support faculty with planning and executing departmental events.
• Coordinate faculty submissions in the Promotion & Tenure Review (RPT) module.

This is an in-person job that generally works Monday to Friday, 8 am to 5 pm with some flexibility of start and end time.

High school diploma or equivalent and at least 5 years of experience from which comparable knowledge and skills can be acquired is necessary.

• Proficiency maintaining websites, posting on social media, or developing promotional or marketing materials for events.
• Experience in higher education.
• Familiarity with PowerBI, Cherwell, or the RPT modules.
• Strong organizational and communication skills.
• Ability to work independently while managing multiple priorities and deadlines.

Salary Range: $17.00 to $19.29/hour

Grade: GGS - 006

University Title: Office Support Assistant IV

Internal applicants can determine their university title by accessing the Talent Profile tile in myHR.

Visa Sponsorship Information:
Applicants must be authorized to work in the United States. The University will not sponsor applicants for this position for employment visas.

This is an on-site position located on the campus of the University of Missouri-Columbia. Applicants must reside in the state of Missouri or be willing to relocate prior to the hire date.

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.