RFPs Content Review Specialist

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Summary of This Role

We are looking for a detail-oriented Content Review Specialist to join a fast-paced RFP team in a full-time, remote position. You will be responsible for organizing, managing, and maintaining an extensive RFP content library, including reviewing and verifying the authenticity of content in a variety of formats. You will be working closely with a team of subject matter experts.

Our ideal candidate must have excellent editing and proofreading skills with the ability to work independently. Strong organizational skills with a keen eye for detail is a must. To succeed in this role, you must have a deep understanding of strategic messaging, RFP content standards, cultural nuances, etc. Candidates who exhibit technical knowledge in content auditing and analytics will be given first preference.

Responsibilities

• Audit the content library via Responsive, our content management system

• Review and update all RFP materials to ensure they are authentic, factually accurate, aligned with our brand, and in compliance with our guidelines

• Provide constructive feedback to Proposal Writers/Managers to maintain the brand tonality for both long-form and short-form content across all channels

• Translate technical feedback into contextual notes, suggestions, and recommendations by collaborating with SMEs, product owners and technical teams

• Analyse new RFP content to add to the existing Content Library

• Support content quality guidelines through monthly audits by collecting, reviewing, and analyzing assets in the Content Library

• Document processes and best practices used to build and maintain the content library.

• Review existing administrative policies and documents to determine relevance and accuracy of content inventory

• Create and manage scheduled content reviews to ensure consistent and up-to-date content.

Minimum Qualifications

• Bachelor's degree in English, or related field

• Proficiency in editing and proofreading is a must

• Strong communication and interpersonal skills

• Ability to collaborate cross functionally

• Must have 1 year experience within a content review/ RFP Management Role

• Experience in auditing and inventory management is a bonus

• Technically adept with Microsoft Office, Google etc

• Understanding of data privacy, compliance, and quality guidelines

• Experience with Responsive or any other content management system is a plus

#LI - Remote

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpay.com.