Project Specialist - Boston

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

This Position reports to:

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

This role is U.S. based. As our Project Specialist, you will have the opportunity to coordinate assigned aspects of our services division. Each day, you will support in managing and executing the project by completing administrative tasks within assigned workflows. You will also showcase your expertise by defining and applying basic project planning techniques on ongoing projects and driving the updating process.

Your Responsibilities:

Scheduling

• Contacting and coordinating utility outages
• Coordinating inspection permits with local AHJs with ABB Master Electricians
• Scheduling work that has been sold to accommodate customer needs
• Managing the technicians' schedules, planning for pre-job walkthroughs, performing the work onsite, time for follow-up reports, as well as vacation, training, and sick time
• Acquiring equipment needed for projects, whether purchasing or renting, and establishing the POs required
• Staying up to date on technicians' qualifications and trainings to make sure they remain compliant and updated on ABB product knowledge and procedures

Customer Relations

• Establishing a good rapport with the customers, tracking the work performed, and ensuring finished reports are delivered in a timely manner

Timekeeping

• Maintaining employee timesheets that are accurate and updated and turned in on time, ensuring everyone gets paid appropriately

Tools and Equipment

• Tracking and maintaining all equipment and tools to be in proper working condition and calibrations updated.
• Ensuring all vehicles are properly maintained and operated

AP and AR Coordination

• Working with AP and AR to stay on top of creating and receipting POs, authorizing invoicing to be paid to vendors and received from customers, and troubleshooting any issues or inconsistencies
• Schedule flexibility as some work managed will be on weekends and nights
• Limited travel to customer sites (as needed)

Your Background:

• Strong customer service skills with attention to detail and problem-solving ability.
• Comfortable with electrical/mechanical service discussions or willing to learn.
• Effective communicator with strong organizational and multitasking skills.
• Experience coordinating field services and managing remote teams.
• High school diploma/GED required; bachelor's degree preferred.
• Minimum 3 years in customer service, account management, or project support.
• Ability to adapt to fast-paced, changing environments and provide after-hours support.

More About Us:

What's in it for you

We want you to bring your full self to work-your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit the following websites:https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB

HR Representative at 1-888-694-7762 or by sending an email toUS-AskHR@abb.com. Resumes and applications will not be accepted in this manner.

ABB Benefit Summary for eligible US employees

Go to myBenefitsABB.com and click on "Candidate/Guest" to learn more

Health, Life & Disability

• Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
• Choice between two dental plan options: Core and Core Plus
• Vision benefit
• Company paid life insurance (2X base pay)
• Company paid AD&D (1X base pay)
• Voluntary life and AD&D - 100% employee paid up to maximums
• Short Term Disability - up to 26 weeks - Company paid
• Long Term Disability - 60% of pay - Company paid.Ability to "buy-up" to 66 2/3% of pay.
• Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
• Parental Leave - up to 6 weeks
• Employee Assistance Program
• Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
• Employee discount program

Retirement

• 401k Savings Plan with Company Contributions
• Employee Stock Acquisition Plan (ESAP)

Time off

ABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy.

While base salary is determined by things such as the successful applicant's qualifications and experience, this position is expected to pay between $57,400 and $75,000 annually.

myBenefitsABB.com

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.