Basic Qualifications
Associates Degree in related discipline and 7 year of related experience or equivalent combination of education and relevant work experience is required.
CLEARANCE REQUIREMENTS: Department of Defense Secret security clearance is preferred at time of hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required.\
Responsibilities for this Position
Overview:
A Principal Field Installation Technician is responsible for diagnosing, maintaining, and repairing mechanical, hardware, software, and systems failures, as well as installing, integrating, and servicing fielded systems and products at various locations. This role requires effective communication with customers, adherence to safety protocols, and the ability to work independently in diverse environments.
Key Responsibilities:
- Interprets complex engineering drawings, diagrams and schematics, and understands the necessary interfaces
- Performs complex system level troubleshooting to component level
- Works from schematics, diagrams, written and verbal descriptions, layouts or defined plans to perform testing, checkout and troubleshooting functions
- Provide technical support to customers on a range of the company's products
- Maintain effective customer communications and relations and provide on-site training
- Serve as the customer contact for specific technical and service-related problems
- Reset equipment by disassembling, cleaning, and reassembling with replacement parts if necessary
- Perform field activities associated with installing, maintaining, integrating, troubleshooting, testing, and servicing fielded systems/products
- Provide on-site repair, installation, and servicing of specific hardware or software products
- Diagnose mechanical, hardware, software, and systems failures using established procedures
Communicate with field-based technicians for details helpful to failure diagnostics or repair - Work on assignments that vary in difficulty, requiring judgment and initiative
May act as an informal team leader and provide mentorship to lower-level technicians - A security clearance may be required
Knowledge, Skills & Abilities:
- Fully proficient knowledge of tool safety.
- Fully proficient knowledge of Electrostatic Discharge safety.
- Fully proficient knowledge of Lockout Tagout safety procedures.
- Fully proficient knowledge of Microsoft Office Suite.
- Fully proficient understanding of technologies associated with supported systems.
- Ability to use hand and electric tools, heat iron kit, bench vise.
- Ability to use test and diagnostic equipment such as millimeters, oscilloscopes, etc.
- Fully proficient verbal and written communication skills.
- Consistently display high performance attributes.
Our Commitment to You:
- An exciting career path with opportunities for continuous learning and development.
- Research oriented work, alongside award winning teams developing practical solutions for our nation's security
- Flexible schedules with every other Friday off work, if desired (9/80 schedule)
- Competitive benefits, including 401k matching, flex time off, paid parental leave, health-care benefits, health & wellness programs, employee resource and social groups, and more
- See more at gdmissionsystems.com/careers/why-work-for-us/benefits
Workplace Options:
- This position is 100% On-site, flex. While on-site, you will be a part of the McLeansville facility https://gdmissionsystems.com/about-us/major-locations/pittsfield
Target salary range: USD $47.65/Hr. - USD $51.10/Hr. This estimate represents the typical salary range for this position based on experience and other factors (geographic location, etc.). Actual pay may vary. This job posting will remain open until the position is filled.
Company Overview
At General Dynamics Mission Systems, we rise to the challenge each day to ensure the safety of those that lead, serve, and protect the world we live in. We do this by making the world's most advanced defense platforms even smarter. Our engineers redefine what's possible and our manufacturing team brings it to life, building the brains behind the brawn on submarines, ships, combat vehicles, aircraft, satellites, and other advanced systems.
We pride ourselves in being a great place to work with this shared sense of purpose, committed to a diverse and exciting employee experience that drives innovation and creates a community where all feel welcome and a part of something amazing.
We offer highly competitive benefits and a flexible work environment where contributions are recognized and rewarded. To see more about our benefits, visit https://gdmissionsystems.com/careers/why-work-for-us/benefits
General Dynamics is an Equal Opportunity/Affirmative Action Employer that is committed to hiring a diverse and talented workforce. EOE/Disability/Veteran