Microsoft 365 Engineer

The Microsoft 365 Engineer is a platform engineer responsible for designing, automating, securing, and operating our Microsoft 365 tenant to deliver a great employee experience at scale. Focus areas include Teams collaboration (non-telephony), SharePoint/OneDrive architecture & governance, Viva modules, Power Platform governance, and cross-suite reliability/observability. Exchange Online, Teams Telephony, and Security Compliance are owned by separate teams; this role partners but does not own those services.

Key Responsiblities:

• Design, implement, and automate Microsoft 365 configurations and operations using PowerShell, Graph API, and CI/CD practices.
• Architect and govern SharePoint Online, OneDrive policies, and Teams collaboration settings (non-telephony).
• Partner with business stakeholders to gather requirements and implement scalable and secure solutions within the Microsoft 365 ecosystem i.e. Automations (Power Platform, PowerShell), SharePoint, Teams, etc...
• Administer and support Microsoft 365 services, ensuring optimal performance, availability and security, and act as an escalation point for IT Support Services.
• Administer and support Power Platform components (Power Apps, Power Automate, Power BI), including environment management, DLP policies, and solution lifecycle.
• Build and operate monitoring/observability for tenant health, policy drift, and message center changes to proactively identify and resolve issues.
• Develop, implement, and maintain Microsoft 365 governance policies, including lifecycle management, naming conventions, and external collaboration. Partner with stakeholders surrounding retention policies and access controls implementation.
• Create and manage Microsoft Teams and SharePoint policies, including guest access, app permissions, meeting settings, and compliance configurations.
• Support organizational AI readiness by enabling and securing Microsoft Copilot features, ensuring responsible use of AI tools across Microsoft 365 services.
• Leverage Microsoft Search Intelligence to configure and maintain connectors and improve information discovery, relevance, and user experience within SharePoint, Teams, and other M365 workloads.
• Demonstrated working knowledge of Microsoft Purview tools and processes, including data classification, DLP, and eDiscovery, to assist in maintaining organizational compliance and supporting audit activities.
• Create and maintain comprehensive technical documentation for Microsoft 365 configurations, governance processes, and procedures and user/tech facing runbooks for repeatable changes within the Microsoft environment.
• Operate within ITIL/ServiceNow processes; publish knowledge for Service Desk; deliver enablement for technologists.
• Stay updated with the latest Microsoft 365 features, best practices, and industry trends and make recommendations to improve business outcomes.

• Bachelor's degree in Information Technology, Computer Science, or a related field preferred.
• 5-8 years of hands-on experience in Microsoft 365 implementation, administration, governance, and support.
• Experience gathering business requirements and translating them into scalable technical solutions within the Microsoft 365 ecosystem.
• Advanced proficiency in PowerShell and experience with REST APIs (Graph API).
• Strong understanding of Microsoft 365 governance frameworks and compliance capabilities and lifecycle management.
• Proficiency in key Microsoft 365 services, policies and settings, including Exchange Online, SharePoint Online, Teams, OneDrive and Entra ID.
• Understanding of cloud networking, identity federation, and Azure integration.
• Hands-on experience with the planning, design and implementation of SharePoint and Power Platform (Power Apps, Power Automate, Power BI) solutions.
• Experience administering and securing Microsoft Copilot and other AI features within Microsoft 365.
• Familiarity with monitoring and observability tools for Microsoft 365 tenant health, policy drift, and service analytics (e.g., M365 Admin Center, Azure Monitor).
• Strong understanding of Microsoft 365 security architecture, including identity protection, threat management, and data governance i.e. Conditional Access, Multi-Factor Authentication (MFA), Privileged Identity Management (PIM), and DLP.
• Understanding of cloud networking, identity federation, and Azure integration
• Experience operating within IT Service Management (ITSM) processes (ITIL) and systems (ServiceNow).
• Proven ability to create and maintain comprehensive technical documentation, governance policies, and runbooks for repeatable changes
• Experience managing projects using Agile or other methodologies.
• Excellent problem-solving skills and attention to detail.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Experience managing projects using Agile or other methodologies.

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Are you looking for an incredible career opportunity? Then Meritage Homes is the place for you! From the homes we build to the careers we offer, we are focused on delivering a Life.Built.Better.. Meritage is committed to building energy-efficient and affordable entry-level and first move-up homes across the US. We are looking for candidates who are excited about furthering their careers, as well as bringing their authentic self every day to be part of an inclusive organization. Meritage was certified a Great Place To Work for a second year in a row, and is currently ranked on Fortune's Best Workplaces listings in the categories of Construction, Women and Parents. Meritage has delivered over 200,000 homes in its 40-year history, and has a reputation for its distinctive style, quality construction, and award-winning customer experience. Meritage is looking for professionals who are self-starters and want to help our organization grow by providing new and innovative ideas.

When joining Meritage Homes, you and your career can benefit in several ways, including:

• A work environment that encourages creativity and innovative ideas from every level
• An organization that lives by its core values everyday
• Team atmosphere where every individual is considered a vital asset
• State of the art technology to provide an optimal working environment
• A competitive pay structure
• Strong benefits
• Flexibility in work-life integration
• Team-oriented environment where all individuals play an integral role in the company
• Opportunity to further your career in a growing national organization
• Maintain a competitive drive to be the best