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Senior TechOps Engineer
What you will be doing: All levels of Tech Ops Engineers will be involved in the packaging of release components and preparing them for deployment into defined environments working with development leads to collect needed artifacts with an understanding of Premier's products and how each system relates to other systems. Responsible for the installation, integration, setup, administration, maintenance, and enhancement of new and existing applications and infrastructure. Assist the architecture team in design and implementation of new systems and infrastructure. Collaborate with development and operations teams to educate the organization on product capabilities and best practices to ensure a stable, efficient production environment. Assist in production monitoring and support and will be responsible for the management of the different environments (QA, Production, UAT, and Training). Ensure applications are running efficiently in all environments (patching, vulnerability monitoring, etc.).
This level will work on tasks that are well defined and work independently with minimal supervision. The senior level can take a high level (and often vague) task and break it down into small well-defined tasks themselves. Possesses the ability to troubleshoot issues. Mentors and delegates tasks to other team members.
* Infrastructure
* Application Management
* Engineering Key Responsibilities Responsibility #1- 60% Tech Ops Engineering
* Utilize their knowledge of infrastructure design to work closely with architects in server creation and on-going maintenance tasks. Utilize knowledge of features and upcoming releases to drive technology decisions, performance improvements, data protection, and mentor others.
* Provide direction on areas / products to investigate; weigh pros / cons to recommend the go-forward path
* Ability to write, enhance, and troubleshoot scripts and tools to deploy and upgrade. Should have hands on experience navigating UNIX/LINUX systems as well as sound shell scripting experience. Should be able to identify and write the requirements for any scripting projects that are needed.
* Able to troubleshoot very complex issues using both experience and a proven series of steps. Assists all members of the team with troubleshooting issues. Able to identify issues ahead of time through monitoring and research to prevent escalations or member impact. Documents steps taken and resolution for future use.
* Determine priorities for automation of server management and software deployment
* Working with agile development teams
* Utilizing bug tracking tools/process.
* Takes ownership of issues, researches, and diagnose them Responsibility #2 - 15% Methodology / Standards
* Retain Audit compliance while supporting development teams. Design and develop standards and the solutions to support them
* Implementation of best practice techniques to engineer for performance and mitigate risk. Work with development teams to meet this goal.
* Actively seek technical debt to reduce; add debt reduction to team's workload
* Understanding of basic Change Management principals, able to create standard changes when applicable, and both understands and prevents unauthorized changes. Work with team on possible standard changes for middleware maintenance tasks.
* Digest the vulnerabilities report, and schedule necessary upgrades and patches to mitigate.
* Includes best practices and standards in their work and provides guidance to Associates and Engineers on adjustments necessary for adherence to those same standards. Able to track work activities across multiple Associates or Engineers and understand how that work comes together. Responsibility #3 - 15% Team Involvement
* Clear verbal, visual and written communication. Responsible for communication to stakeholders, senior leadership or other departments on a routine basis. Able to shift between technical and lay-speak with ease, depending on audience. Expertly able to handle department-wide presentation or representing Premier in front of customers. Communication evidences a complete understanding of big-picture context.
* Meetings expand beyond project work, or span across teams / departments. Provides agenda and context. Delegates work when necessary and models active listening and participation.
* Capable of leading any team meetings like standups, planning and requirement discussions and frequently performs these functions when management delegates this responsibility. Comfortable presenting to Sr. Leadership
* Knows who needs to be invited to a meeting and manages invitations accordingly.
* Works with Engineers and Architects to convey a thought and its rationale related to a strategic technical concept and how tactical work connects to that strategy. Influences outside sphere of project team to include stakeholders or peers on other teams.
* Developing the skill set to influence others at any level by gaining respect.
* Demonstrates emerging emotional maturity in the organization
* Status reports contain suggestions or options to mitigate risks and demonstrate an awareness of longer-term project implications
* Understands concepts of capital investment, product life and depreciation. Aligns this to technical decisions they suggest for their projects. Business acumen largely related to the product(s) they are responsible for. Business acumen ties multiple products within a department together for a larger view.
* Collaborates with Engineers and Architects to share ideas and design systems. Requires little oversight.
* Knows the value Premier provides its customers at a departmental level and how those products are used to in a business context
* Understands the role of Product Management in the organization and how it interacts with an Agile delivery team
* Models use of relative estimation. Able to accurately estimate their current work, and work that is on the backlog or roadmap that has little-to-no design details. Rarely requires oversight on prioritization needs - uses their discretion well to prioritize work.
* Vocally advocates for minimal WIP. Models behavior of Engineers being responsible for Testing and other delivery activities. Models behavior of adjusting their work schedule as needed to effectively balance work and life. Responsibility #4 - 10% Leadership
* Actively participates in solution design and other discussions with the team and consistently is able to implement the agreed-upon development approach
* Drives change within the team
* Provides guidance, support, and mentorship to less senior teammates
* Developing the skill set to influence others at any level by gaining respect, emotional maturity in the organization
* May delegate to less senior team members; Will drive results of those to whom you are delegating
* Developing team task ownership; Takes initiative to determine their tasks and may assign tasks to less senior team members
* Activity building the professional cross-functional relations. Has or quickly builds the relations across teams within a department and across departments.
* Self-motivated to learn about and stay current with new and emerging technologies and capabilities and brings applicable technologies to team's best practices
* Developing skills to drive conflict resolutions with professionalism within the team Required Qualifications Work Experience: Years of Applicable Experience - 4 or more years
Education: Bachelors (Required)
Preferred Qualifications Skills: * Knowledge of Infrastructure Design
* Understanding of UNIX/LINUX systems, shell scripting, automation, executing tasks, agile development, product management and bug tracking
* Understanding of change management principals Relevant Experience to include:
Additional Job Requirements:
Remain in a stationary position for prolonged periods of time Be adaptive and change priorities quickly; meet deadlines Attention to detail Operate computer programs and software Ability to communicate effectively with audiences in person and in electronic formats. Day-to-day contact with others (co-workers and/or the public) Making independent decisions Ability to work in a collaborative business environment in close quarters with peers and varying interruptions
Working Conditions: Remote
Travel Requirements: No travel required
Physical Demands: Sedentary: Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves remaining stationary most of the time. Jobs are sedentary if movement is required only occasionally, and all other sedentary criteria are met.
Premier's compensation philosophy is to ensure that compensation is reasonable, equitable, and competitive in order to attract and retain talented and highly skilled employees. Premier's internal salary range for this role is $90,000 - $150,000. Final salary is dependent upon several market factors including, but not limited to, departmental budgets, internal equity, education, unique skills/experience, and geographic location. Premier utilizes a wide-range salary structure to allow base salary flexibility within our ranges.
Employees also receive access to the following benefits: * Health, dental, vision, life and disability insurance * 401k retirement program * Paid time off * Participation in Premier's employee incentive plans * Tuition reimbursement and professional development opportunities Premier at a glance:
Ranked #1 on Charlotte's Healthiest Employers list for 2019, 2020, 2022, and 2023 and 21st Healthiest Employer in America (2023) Named one of the World's Most Ethical Companies by Ethisphere Institute for the 16th year in a row Modern Healthcare Best in Business Awards: Consultant - Healthcare Management (2024) The only company to be recognized by KLAS twice for Overall Healthcare Management Consulting
For a listing of all of our awards, please visit the Awards and Recognition section on our company website. Employees receive:
Premier is looking for smart, agile individuals like you to help us transform the healthcare industry. Here you will find critical thinkers who have the freedom to make an impact. Colleagues who share your thirst to learn more and do things better. Teammates committed to improving the health of a nation. See why incredible challenges require incredible people. Premier is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to unlawful discrimination because of their age, race, color, religion, national origin, ancestry, citizenship status, sex, sexual orientation, gender identity, gender expression, marital status, familial status, pregnancy status, genetic information, status as a victim of domestic violence, covered military or protected veteran status (e.g., status as a Vietnam Era veteran, disabled veteran, special disabled veteran, Armed Forces Serviced Medal veteran, recently separated veteran, or other protected veteran) disability, or any other applicable federal, state or local protected class, trait or status or that of persons with whom an applicant associates. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. In addition, as a federal contractor, Premier complies with government regulations, including affirmative action responsibilities, where they apply. EEO / AA / Disabled / Protected Veteran Employer.
Premier also provides reasonable accommodations to qualified individuals with a disability or those who have a sincerely held religious belief. If you need assistance in the application process, please reply to diversity_and_accommodations@premierinc.com or contact Premier Recruiting at 704.816.5200.
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Premier, Inc
paid time off, tuition reimbursement, 401(k)
Oct 14, 2025