Mid-Atlantic IPS Regional Lead

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

JLL Project and Development Services (PDS)

About JLL and PDS

At JLL's Project and Development Services (PDS), we're shaping the future of real estate for a better world through world-class services, advisory, and technology. We empower talented professionals to thrive and grow meaningful careers in an environment where they belong. Whether you have deep commercial real estate experience or are looking to apply relevant skills to a new industry, join our team as we forge a brighter path forward.

National PDS for IPS Specialty Practice

Launched in February 2025, our rapidly growing National PDS for IPS Specialty Practice delivers high-value services specifically tailored to Portfolio Client Accounts. We partner with JLL's IPS Specialty Brokerage Services Teams to deliver exceptional client outcomes across the Americas.

Position Overview

We seek an accomplished leader to serve as VP - Regional IPS Accounts Services SME, overseeing a portfolio of accounts valued at $8-15 million with significant growth potential. You will drive business development, lead high-performing teams, and ensure exceptional client service delivery across an assigned region in the Americas. The ideal candidate combines strategic vision, financial acumen, and relationship-building expertise to expand our regional IPS client portfolio.

Key Responsibilities

Strategic Leadership & Business Growth

• Develop and execute strategies to grow existing Regional IPS Accounts, achieve portfolio targets, and enhance profitability

• Foster a proactive sales culture that identifies cross-selling opportunities across accounts, PDS services, and industry verticals

• Identify market trends and client needs to strengthen JLL's competitive positioning

• Monitor financial performance metrics, drive accountability, and identify improvement opportunities

• Present quarterly business reviews and performance insights to senior leadership

Team Development & Management

• Build and lead high-performing teams of IPS Account Leads, program and project managers

• Create an inclusive work environment that fosters collaboration, ethical practice, and service excellence

• Provide coaching and mentorship enabling professional growth and development

• Conduct performance evaluations and identify training needs to enhance capabilities

• Champion diversity, equity, and inclusion, valuing diverse perspectives

• Recruit top talent and develop existing team members to strengthen technical and leadership capabilities

Client Relationship Excellence

• Develop trusted advisor relationships with Regional IPS clients ensuring exceptional satisfaction

• Collaborate with account leads to understand client objectives and identify continuous improvement opportunities

• Provide strategic guidance in resolving complex client challenges

• Monitor client satisfaction and implement enhancement strategies

• Represent JLL at strategic client events, industry conferences, and trade shows

Qualifications

Education & Experience

• Bachelor's degree in Architecture, Interior Design, Construction, Engineering, or related field

• 5-10 years' experience managing design and construction projects across broad geographies

• 3-7 years managing portfolio client accounts with small to large dynamic teams

• 3-5+ years managing teams of 10+ experienced professionals

• Experience in building and delivering capital planning

• Proven track record in sales and business management, preferably in commercial real estate and/or retail multi-site environments

Essential Skills & Competencies

• Strong financial acumen with demonstrated ability to drive portfolio performance

• Exceptional leadership abilities with proven success developing high-performing teams

• Advanced communication and presentation skills for engaging stakeholders at all levels

• Strategic problem-solving capabilities for navigating complex client challenges

• Demonstrated expertise in building client relationships and driving client success

• Results-oriented mindset committed to achieving ambitious sales targets

• Proficiency with Microsoft Office applications and Microsoft Project

• Ability to identify and mitigate project risks before they impact service delivery

• Comprehensive understanding of real estate lifecycle and cross-functional collaboration

Leadership Qualities

• Establishes clear performance expectations and goals for team members

• Provides timely, constructive feedback

• Creates an environment with strong team morale

• Builds immediate credibility through confidence and presence

• Develops effective relationships based on mutual trust and respect

Location:

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

JLL Privacy Notice

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For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.