Office Support Person V - Assets & Infrastructure

The Office Support V position is assigned to the Assets & Infrastructure Office. This position will complete various operations and projects that benefit the Assets & Infrastructure Office and residents of Montgomery County. The goal of this position is to assist the community and vendors when they contact the office (by phone or in person) as well as support other county staff.

• Assists Administrative Coordinator with various projects and tasks as assigned.
• Greets visitors and answers incoming calls and emails in a professional and friendly manner.
• Deal with complaints and questions and give accurate information.
• Prepares reports and summaries as requested.
• Completes work pertinent to all Assets and Infrastructure divisions as requested.
• Completes personnel requisitions and change requests as assigned.
• Will liaise with other county staff as needed to fulfill assignments.
• Maintains tracking as assigned.
• Purchasing of supplies as needed.
• Assistance with staff onboarding and surveys.
• Maintenance of databases.
• Update information available in the A&I office at set intervals.
• Attend meetings and trainings as requested.
• Provide support to admin assistants or management as assigned.
• Completes processing of invoices, requisitions, reimbursements and budget tracking as needed.
• Other duties as assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

• Two (2) years' experience in an office setting including customer service responsibilities.
• Minimum high school diploma or equivalent. Associate degree or two (2) years of technical school training in a related field preferred.
• Must have excellent computer skills including experience with Microsoft 365.
• Must project a pleasant and professional presence when interacting with the public.
• Must be able to maintain confidentiality.
• Must be proficient in typing.
• Enthusiasm for engaging in new unfamiliar tasks.
• Flexibility with respect to changing assignments and ability to prioritize and remain organized.
• Driver's License preferred.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; sit; and talk and hear. The employee frequently is required to taste or smell. The employee is occasionally required to use hands to finger, handle or feel objects, tools or controls; reach with hands or arms; and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and depth perception.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function. The noise level in the work environment is usually moderate.