New

Technical Service Representative - Automotive Coatings

PPG Industries, Inc
United States, Alabama, Montgomery
700 Hyundai Boulevard (Show on map)
May 17, 2026
The Technical Service Representative (TSR) holds primary account responsibility and supports sales by providing expert product and technical guidance. They ensure PPG coatings outperform competitors through strong service, proactive quality support, and deep knowledge of PPG technologies. This is an onsite position located in Montgomery, Alabama. Key Responsibilities Ensure Automotive Coatings customer satisfaction by providing technical service in customer plant on a wide range of products and application techniques. Provide sales support to maintain and expand business at existing accounts and effective start-up of new products. Provide Paint Application Technical Service/Support for the Customer. Build sales position by establishing strong customer relationships at all levels, provide resolution to customer's concerns, and quickly troubleshoot problems. Implement strategies to help manage inventory programs at customer locations of PPG product to increase inventory turns, reduce product obsolescence, and maximize freight advantages. Identify customer's needs / expectations and assess competitive activities such that sales strategies can be developed to increase sales / profits. Maximize profit contribution by differentiation through technical problem solving which produces higher yield rates, lower reject rates and optimum appearance on the customer's production line. Primary contact person for all customer complaints and questions. Will be the lead spokesperson / liaison in communicating between the customer and internal PPG support departments. May be asked to lead customer projects, assist with process improvements, and look for cost savings for the customer. This will also include inventory management, which may also include the ordering of all products for the customer and developing usage reports. You will also service other customers in surrounding states and support the sales and service team as needed. Qualifications High school diploma or GED required 2+ year of experience working with Ecoat and desirable Top Coat experience. Automotive coatings experience preferred Pretreatment, Base Coat, Ecoat, Powder, and Liquid coatings experience preferred Application troubleshooting experience in two or more technologies preferred Willingness to work for the first/day shift daily and also during the weekend when necessary Must have valid US driver's license #LI-ONSITE About us: PPG: WE PROTECT AND BEAUTIFY THE WORLD Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways thandoes any other company. To learn more, visit www.ppg.com and follow @PPG onX. The PPG Way 2030 We are customer champions Proactive. Bold. Trustworthy. Everything we do starts with our customers. We listen, movefastanddon'tstop until we solve their biggest challenges. When our customers win, we all grow. We act with purpose and speed Agile. Data-driven. Empowered. We take smart risks to stay ahead of the competition. We work proactively with agility, using quality data to develop solutions that create value. We are excellentoperators Productive. Collaborative. Accountable. No matter our role, weidentifyproblems, takeownershipand always bring solutions. We are both proactive and responsive to drive continuous improvement and deliver results. We support ourfrontline,the faces of PPG to our customers. We compete to win Future-focused. Driven. Ambitious. We are passionate about growing our business and winning with our customers. We deliver results, embrace newtechnologiesand leverage agility and speed as strengths. We are PPG proud Strong. United. Passionate. We work safely, act withintegrityand value our diverse perspectives. We celebrate achievements and take pride in the positive impact we create together to protect and beautify the world. At PPG we use AI in the hiring process to make the process more efficient. AI tools do not make hiring decisions. You can learn more by going tohttps://careers.ppg.com/us/en/candidate-resources. PPGprovidesequal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, genderidentityor expression. If you need an adjustment due to a disability, please emailrecruiting@ppg.com. PPG pay ranges and benefits can vary bylocationwhich allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply. Our employee benefits programs are designed to support the health and well-being of our employees. Any insurancecoveragesand benefits will bein accordance withthe terms and conditions of the applicable plans and associated governing plan documents.Benefits will be discussed with you by your recruiter during the hiring process. PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process,so that we can do better today than yesterday.