Medical Interpreter -Spanish/English -Full time- On Site - DC

Minimum Education
Bachelor's Degree or equivalent years of experience. (Required)

Minimum Work Experience
1 year Experience as interpreter for individuals in critical situations. (Required)

Required Skills/Knowledge
Bilingual Language Skills
Fluency in English and Spanish
Highly proficient in medical terminology

Required Licenses and Certifications
Successfully pass the Interpreter Skills Assessment, or equivalent, provided by CNH.
40-hour Medical Interpreter Training Course Completion (must have proof of certificate from a reputable training institution). (Required)

Functional Accountabilities
Eliminates Language Barriers to Patient Care

• Facilitate communication among patients, families, and staff

• Interpret directly and accurately, without omissions, addition or interference with communication

• Manage assignments independently without close supervision

• Set limits appropriately; maintain professional boundaries as interpreter; maintain patient, family and staff rights to confidentiality privacy

• Maintain professional role and sensitivity during critical medical and/or psychosocial situations; respect all parties in their discussion and their individual roles

• Abide by Interpreter Code of Ethics

• Demonstrate accurate, clear, and timely verbal and written communication

• Provide sight translation of patient of patient care related documents

• Provide document translation of limited list of patient related materials

Promote Appropriate Utilization of Interpretation Services by Staff

• Educate staff in use of interpreter and available interpretation services

• Communicate with staff about staff needs and patient/family needs

• Work closely, interdepartmentally, provide recommendations by communicating information as requested and directed by medical provider/critical staff

• Partner with program staff to share best practices and to ensure cultural and linguistic requirements are met

• Advocate for patients/families with staff to facilitate continuity of care

• Provide sound recommendations to departmental leadership to ensure adequate services to non-English speaking patients and families

Contributes to a Well-Organize Program

• Help to ensure interpretation assignments are coordinated accurately, effectively and efficiently

• Maintain schedules and required logs/tracking system in order to track project progress and productivity

• Keeping and organizing interpretation requests and reports

• Accurately document interpretation assignments in all systems and databases used and required by the program

• Facilitate the distribution, coordination, and assignment of day-today activities among fellow division staff and under the guidance of the division leadership

• The individual in this role may assume additional job duties beyond those outlined in this job description

Organizational Accountabilities
Organizational Accountabilities (Staff)
Organizational Commitment/Identification

• Anticipate and responds to customer needs; follows up until needs are met

Teamwork/Communication

• Demonstrate collaborative and respectful behavior

• Partner with all team members to achieve goals

• Receptive to others' ideas and opinions

Performance Improvement/Problem-solving

• Contribute to a positive work environment

• Demonstrate flexibility and willingness to change

• Identify opportunities to improve clinical and administrative processes

• Make appropriate decisions, using sound judgment

Cost Management/Financial Responsibility

• Use resources efficiently

• Search for less costly ways of doing things
  Safety
• Speak up when team members appear to exhibit unsafe behavior or performance

• Continuously validate and verify information needed for decision making or documentation

• Stop in the face of uncertainty and takes time to resolve the situation

• Demonstrate accurate, clear and timely verbal and written communication

• Actively promote safety for patients, families, visitors and co-workers

• Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance