Critical Incident Specialist

Position Title: Critical Incident Specialist

Work Location: Remote - Pennsylvania

Assignment Duration: 3 months with potential for extension

Work Schedule: 8:00 AM - 5:00 PM, Monday - Friday

Work Arrangement: Remote

Position Summary:

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  This is a remote position consisting of a combination of independent and collaborative work responsibilities.

  
  
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  Daily schedule is 8am-5pm, Monday-Friday.

  
  
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  This contingent role will not be eligible for OT.

  
  

Key Responsibilities:

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  Upon receipt of new case assignment, confirm eligibility and validate event qualifies for reporting.

  
  
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  Review historical events and determine if Trend Analysis is required.

  
  
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  Maintain internal documentation regarding investigation process status.

  
  
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  Collaborate and support Service Coordinators with investigation process.

  
  
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  Maintain open case volume and evaluate open cases for potential closure.

  
  
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  Closure of event may be completed when the following criteria are met: Actions taken to secure the health and safety of the participant; Measures taken to prevent or mitigate recurrence of the critical incident, including appropriate referrals; changes made to the Person-Centered Service Plan as a result of the incident.

  
  
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  No further action is required when the following conditions are satisfied: The facts and sequence of events is outlined with sufficient detail; Preventative action is implemented and documented; The participant is not placed at any additional risk.

  
  

Qualification & Experience:

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  Must have at least two years of experience and knowledge of waiver.

  
  
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  Background in the field of Nursing, Social Work, and Case Management is preferred.

  
  
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  Clinical licensure is preferred but not required. Clinical experience in lieu of licensure will be considered.

  
  
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  Disqualifiers: no clinical background or experience in waiver processes.

  
  

Performance Indicators:

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  Best vs. average performers show strong case management judgment and clinical awareness.

  
  

Top 3 Must-Have Hard Skills:

1. 
   

   Clinical Background

   
   
2. 
   

   Case Management Experience

   
   
3. 
   

   Waiver Experience/Knowledge

   
   
   
   
   
   
   

   Candidate Requirements
   Required: Must have at least two years of experience and knowledge of waiver.	Preferred: Background in the field of Nursing, Social Work, and Case Management is preferred.
   Required:	Preferred: Nurse and/or Social Work
   Years of experience required Disqualifiers Best vs. average Performance indicators	Must haves: at least two years of experience and knowledge of waiver. Background in the field of Nursing, Social Work, and Case Management Nice to haves: Clinical licensure is preferred but is not required. Clinical experience in lieu of licensure will be considered. Disqualifiers: no clinical background or experience in waiver processes. Performance indicators: Best vs. average:
   Top 3 must-have hard skills Level of experience with each Stack-ranked by importance Candidate Review & Selection	1	Clinical Background
   2	Case Management Experience
   3	Waiver Experience/Knowledge