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Account Manager

Spectraforce Technologies
Nov 03, 2025
Job Title: Account Manager

Duration: 12 Months

Location: Mettawa, IL 60064 (Hybrid)


PRIMARY FUNCTION / PRIMARY GOALS / OBJECTIVES:

The Account Manager serves as the primary liaison between the Ad Agency and the brand teams and is responsible for managing the day-to-day relationships within the Agency. Working in partnership with the Agency's creative staff and external resources/suppliers, the position provides strategic direction and counsel to help the brand teams meet their business objectives/sales goals.

KNOWLEDGE / SKILLS:

* Maintain knowledge of guidelines including, but not limited to, corporate branding, promotional material development, PromoMats review and corporate compliance.

* Possess a thorough understanding of their accounts' (both U.S. and Global) product attributes, marketing objectives, target audience, competitive environment, market dynamics and medical/regulatory/legal position.

* Maintain an intimate understanding of the Agency Workflow Process including project initiation and kickoff, collaboration, necessary approvals, production and archiving.

* Demonstrate critical creative thinking and problem solving skills.

* Demonstrate clear and concise written and verbal communication skills.

* Demonstrate the ability to prioritize and multi-task to enhance productivity and manage workload.

* Demonstrate leadership in conflict resolution to facilitate effective outcomes.

* Possess ability to work in a high-volume, rapidly paced environment.

PROJECT/PROCESS MANAGEMENT:

* Collaborate with the brand team in the development of creative briefs

* Recommend key promotional tactics that align with the strategy and goals of the brand.

* Issue client contact reports to ensure key information is being quickly communicated to all involved stakeholders.

* Review creative development of a project during concept to completion to ensure specifications, client expectations, budgets, timelines, etc. are being adhered to.

* Facilitate ongoing, timely and accurate communications to ensure all projects are completed on time and within budget.

* Develop annual forecasts.

* Conduct financial reconciliations on a monthly basis.

* Track time on a daily basis.

ACCOUNTABILITY / SCOPE:

* Reports to Ad Agency Group Account Manager

* Partners with creative team on project initiatives

* Accountable for strategic direction creative/tactical execution, compliance to all related guidelines and budget

* Adherence to all company-wide financial policies

QUALIFICATIONS:

* Bachelor degree required

* Master's degree or equivalent related project or functional experience is desirable

* Total account management experience - minimum of 4-6+ years

* Pharmaceutical industry experience preferred (both U.S. and Global)

* In-house ad agency/ad agency experience a plus

* Excellent communications skills: verbal, presentation, written

* High energy, positive, organized individual who is comfortable in a high-visibility role

* Ability to manage high volume project scope in a fast paced creative environment

* Great collaborator with ability to focus on both the big picture and small details
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