BUILDING MATERIAL COUNTER SALES

GENERAL SUMMARY
Customer service representative in a fast-paced sales office. Processes orders from walk-in customers and over-the-phone and fax orders. Schedules deliveries, if needed. Provides service necessary to assume efficient and quality service to the customer.

SPECIFIC RESPONSIBILITIES (including but not limited to):
- Computer invoicing of sales orders for contractors and retail customers.
- Provides excellent quality service to customers.
- Use of calculators and cash register.
- Must be able to legibly write and organize notes.
- Knows and understands the uses of a wide variety of building materials.
- Communicates special orders and pricing requests with Purchasing Agent.
- Provides product specification for customers.
- Maintains clean and organized showroom.
- Advises direct supervisor of low inventory level and special products needed.
- Notifies direct supervisor of all customer complaints.
- Performs other tasks as assigned by the FBBM Manager.

REQUIREMENTS:
- Knowledge of construction, products, and accessories is desirable.
- Provides a professional and positive attitude.
- Knowledge of computer invoicing is desirable.
- Possesses organizational skills and note taking.
- Possesses oral and written skills sufficient to deal with customers and fellow employees.
- Knowledge of calculators to provide multiple arithmetic operations.
- Operates a multi-line telephone system.
- Must have own transportation and valid Alaska Driver's license.
- Must be able to work overtime and weekends
- Able to work independently as well as with a team.

BENEFITS:

- Paid holidays, overtime.
- Medical, Dental, Vision Insurance.
- 401(k) Plan.
- Bonus Plan*, Profit Sharing Plan* (*dependent on hours worked).
- HSA Plan.