Program Administrator

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves: We are seeking a Program Administrator to serve as the central point of escalation and vendor management for laboratory and building services operations. This role combines strategic program oversight with hands-on CMMS management and client service delivery, ensuring optimal performance of laboratory equipment, building systems, and vendor partnerships.

What your day-to-day will look like:

• Serve as primary escalation contact for all program-related issues and strategic decisions
• Participate in regular lab walkthroughs to validate status of lab instrumentation and ensure ongoing CMMS date integrity through lab asset counts
• Support the Facilities Team in coordinating maintenance activities and scheduling
• Coordinate with vendors and service providers, including escorting when necessary
• Maintain CMMS data integrity and oversee comprehensive asset management system and asset taxonomy
• Maintain comprehensive inventory of assets
• Perform routine laboratory maintenance tasks including equipment cleaning and calibrations where possible
• Maintain accurate documentation and reporting for all maintenance/calibration activities
• Support vendors with systems maintenance and general repairs
• Coordinate and schedule maintenance activities with minimal client disruption
• Provide direction to vendors, facilities staff, and service providers
• Escort vendors as required
• Order supplies and materials for maintenance teams and laboratory operations
• 24/7 on call coverage as per rotation schedule
• Complete assigned training to remain compliant with safety regulations and client expectations
• Other duties as assigned

Required Qualifications

• Associate's degree or equivalent experiencein Engineering, Facilities Management, Laboratory Sciences, or related field
• 2-4 years of experiencein one or more of the following areas:
  • Laboratory environment operations
  • Metrology or calibration services
  • Facilities management or building operations
  • Vendor management or administrative support

• Basic understanding of CMMS systems or willingness to learn
• Strong organizational and communication skills
• Exceptional customer service
• Proficiency in Microsoft Office Suite
• Customer Service Orientation
• Ability to learn new systems and processes quickly
• Attention to detail and data accuracy
• Problem-solving and analytical thinking
• Vendor relationship management
• Basic project coordination
• Compliance awareness
• Continuous improvement mindset
• Teamwork and collaboration skills
• Ability to work with minimal supervision in a fast paced and dynamic environment
• Able to prioritize multiple tasks effectively
• Able to perform physical labor including bending, lifting (50+ lbs.)

Preferred Qualifications:

• Advanced proficiency in CMMS administration, including system configuration and reporting
• Experience managing multi-vendor contracts and service level agreements
• Experience with laboratory instrumentation maintenance, calibration protocols, and compliance requirements
• Familiarity with building automation systems, HVAC controls, and critical facility infrastructure
• Experience managing 24/7 operations or on-call service environments
• Demonstrated ability to lead cross-functional teams and influence without direct authority

Estimated compensation for this position:

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

Job Tags:

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view ourSupplemental Privacy Statement which describes your rights and disclosures about your personal information.If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.