Regional Maintenance Manager

• Competitive benefit package, including HSA employer contribution, starting 1^stof the month after hire
• 401(k) Plan with employer match
• Ten paid holidays, no waiting period to receive holiday pay
• Generous Paid Time Off (PTO) and rollover options
• Volunteer Time Off (VTO), along with additional company sponsored volunteer opportunities
• Company paid benefits including Life Insurance, Short Term and Long Term Disability
• Employee Assistance Program (EAP)
• Educational Assistance options
• Rent discount
• Life Time Fitness Membership discount

Leadership & Team Management

• Supervise corporate maintenance teams, including performance management, coaching, and development.
• Lead, mentor, and support Zone Building Engineers, Tech 1, Roving Maintenance Technicians, Site Maintenance Technicians, and other maintenance staff across the assigned portfolio.
• Recruit, hire, train, and develop maintenance team members to ensure high performance and career growth.
• Conduct regular performance evaluations, provide coaching and feedback, and promote a culture of safety, accountability, and teamwork.
• Ensure maintenance teams uphold company standards, policies, and procedures consistently across all properties.

Operational Effectiveness

• Oversee day-to-day maintenance operations for multiple properties, ensuring work orders, repairs, and inspections are completed efficiently and to quality standards.
• Develop and manage preventive maintenance schedules for building systems, equipment, and common areas.
• Monitor the general condition of building infrastructure, conduct regular site audits, and verify compliance with maintenance calendars.
• Ensure all properties meet operational, safety, and appearance standards in accordance with company policies and regulatory requirements.
• Monitor maintenance metrics through use of Power BI and Yardi Voyager, service response times, and resident satisfaction to identify and implement improvement opportunities.
• Manage company-wide standby rotation and respond to emergencies in a timely and professional manner.
• Track inventory of major tools and equipment, ensuring maintenance, lifecycle tracking, and warranty compliance.
• Conduct repairs to building systems and major mechanical equipment such as boilers and A/C systems, within the assigned zone.
• Assign and supervise the work assigned to Zone Building Engineers (ZBE), and Maintenance Tech 1 (T1)
• Comply with all safety program requirements and work to promote safety in the workplace.
• On an as needed basis, provide support for open Maintenance Technician positions within the zone.
• Provide standby support and respond to emergency calls in a timely manner.
• Help within other zones if needed, as determined by the Maintenance & Compliance Manager
• Other duties assigned are based on business needs.

Training & Technical Support

• Provide technical advice, training, and development to site maintenance team and Centralized Maintenance Team in partnership with corporate training, and Sr. Manager, Maintenance.
• Collaborate with Sr. Director. Sr. Manager, and L&D on the corporate training to develop and deploy maintenance training programs.
• Provide ongoing support, mentorship, and technical guidance to site maintenance teams.
• Stay current on industry trends and share best practices across the team.

Budgeting & Financial Management

• Assist in developing and managing annual operating (OPEX) project budgets for the assigned region.
• Review maintenance operating expenses, bids, and vendor invoices to ensure cost efficiency.
• Identify cost-saving opportunities and make recommendations for energy efficiency, equipment upgrades, and process improvements.

Operating & Capital Projects

• Project manage small and medium operation & capital improvement efforts including vendor selection, bidding, budgeting, and execution.
• Oversee repairs and assigned capital improvement projects from planning through completion.
• Collaborate with vendors, contractors, and internal stakeholders to ensure projects are completed on time, within budget, and to quality standards.
• Maintain accurate records of equipment warranties, service contracts, and maintenance logs.
• Ensure proper care, performance, and longevity of all mechanical systems, including HVAC, plumbing, electrical, and life-safety systems.
• Assist the Sr. Manager, CMT on mechanical capital projects if needed.

Compliance & Safety

• Ensure all maintenance operations comply with federal, state, and local building codes, environmental regulations, and safety standards.
• Lead regular property and safety inspections, documenting findings and implementing corrective actions.
• Assist Sr. Manager of Maintenance on HUD-NSPIRE preparation, including auditing, and completing work orders.
• Manage HUD-NSPIRE work orders to ensure completion of required repairs.
• Ensure companywide compliance with safety protocols, maintenance procedures, and regulatory requirements.
• Conduct safety audits and mechanical system inspections across all properties.
• Schedule and Conduct all City and Lender Inspections.
• Identify and address safety hazards and ensure corrective actions are implemented
• Promote a safety-first culture through training, risk assessments, and compliance audits.
• Respond to emergencies and coordinate resources to resolve critical maintenance issues promptly.

Collaboration & Communication

• Work closely with Centralized Maintenance Team, Area Directors, Regional Managers, Property Managers, Site Maintenance Techs and corporate leadership to align maintenance operations with company goals.
• Provide regular reports on maintenance performance, project status, and operational improvements to Senior Leadership, Sr. Manager of Maintenance and Operations.
• Build and maintain strong vendor and contractor relationships to ensure quality service delivery.

• High School Diploma or GED required; Degree or certification from a college, university or technical school related to Engineering, Maintenance or Building operations preferred.
• 8+ years' experience as a Maintenance Technician in a residential apartment setting or equivalent experience
• 3+ years' experience working as a maintenance supervisor or other leadership position.
• Second Class Boilers License with the ability to upgrade to a 1st Class License within 6 months of hire.
• Certified Pool Operators License (within 6 months of hire)
• EPA Universal Refrigerant Certification (within 6 months of hire)
• Considerable knowledge and on-the-job experience in the areas of plumbing, electrical, HVAC, refrigeration, appliance repair, building key systems, lawn irrigation systems, and pool and sauna operations.
• Basic computer literacy skills, including experience with Microsoft Outlook, Word, and Excel
• Comprehension of federal fair housing laws and any applicable local housing provisions