New

Customer Solutions Intern

Ericsson
United States, Texas, Plano
Nov 05, 2025
Grow with us Customer Solutions Intern Location: Plano, Tx Duration: 12 weeks Start date: May 26th, 2026 Please upload your unofficial transcript when applying. Ericsson Inc. does not sponsor US work authorizations for this job position including H-1B, O-1, L-1 and TN. Ericsson also does not hire F-1's working on EAD for this position About this opportunity: The Technical Solution Sales Support to support the KAM organization with product and solution expertise on different levels in pre-sales, design, and delivery of customer projects across our North America Business Development team. This team is responsible for driving all interactions with our customers for technology presales and sales, design, and product development to ensure successful delivery and full customer satisfaction. Our Technology Solution Team acts as an important link between the customers and Ericsson's Product, System, and Network development organizations, ensuring that all aspects of technical solution definition, development, and delivery are completed. This role requires a deep, technical understanding of our Ericsson portfolio, with a focus on 4G and 5G networks, as well as our client's business across Cable Operators, Investor-Owned Utilities (IOU's), ecosystem partners, US Government and Large System Integrator (LSI's). What you will do: Collect opportunities and support generation of sales by ensuring that Ericsson is perceived as a technology leader and that our solutions (end-to-end) provide added value compared to the competition and highlight Ericsson differentiation. Build positive relationships with Ericsson account management teams, Ericsson business units, third party partners, and other parties concerned. Manage the technical sales process and lead the designing of comprehensive and sophisticated technical solutions addressing customer needs. Map Ericssons current plans vs. customer's strategic plans. Initiate & support customer dialog building on existing business. Support in developing customer presentations. You will bring: Education: Bachelor's or Master's degree in Engineering/Computer Science or equivalent working experience At least 2 years of relevant ICT experience including relationship sales, product management, or consulting A continuous learner mentality and can quickly pick up new technology areas. Consultative selling skills Outstanding communication and presentation skills Eligibility requirements: 2.7+ GPA on a 4.0 scale or equivalent Available for a full-time internship for 12 week Actively enrolled in an accredited undergraduate, Masters or PhD on a full-time basis at a 4-year college or university at the time of the internship Join our Team About this opportunity: As Ericsson's new Technical and Solution Sales Support team member, you will be in a unique position to shape and drive success. Taking on the responsibility of supporting the Key Account Management (KAM) team, you'll offer product and solution expertise throughout all phases of customer journey, including pre-sales, design, and delivery stages. You will also help position Ericsson as a thought and technology leader while ensuring that valuable customer feedback reaches the team at our Research and Development department. This exciting role serves both our Market Area (MA) Domains and Business Areas (BA), as well as our Key Account CTOs in our Customer Units (CU). What you will do: - Understand the customer's vision and align it with Ericsson's products and solutions. - Manage deep technical discussions by exploring customer requirements and modeling optimal solutions. - Provide sales support for specific deals by crafting deal strategies, managing internal customer workshops, and evaluating the market situation. - Initiate knowledge sharing activities by spreading best practices across the team, contributing to our culture of continuous learning and improvement. The skills you bring: - Requirements Management. - Customer Solution Design. Why join Ericsson? At Ericsson, youll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of whats possible. To build solutions never seen before to some of the world's toughest problems. Youll be challenged, but you won't be alone. Youll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like. Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, learn more. If you need assistance or to request an accommodation due to a disability, please contact Ericsson at hr.direct.americas@ericsson.com. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned. Primary country and city: United States (US) \|\| Plano Job details: Technical & Solution Sales Support Compensation and Benefits at Ericsson At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals. Your Pay The salary range for this position is dependent on various factors including, but not limited to, location, and the candidate's combination of job-related knowledge, qualifications, skills, education, training, and experience.