Principal Product Manager, AI & Digital Health

GROW WITH US:
Tandem Diabetes Care creates new possibilities for people living with diabetes, their loved ones, and their healthcare providers through a positively different experience. We'd love for you to team up with us to "innovate every day," put "people first," and take the "no-shortcuts" approach that has propelled us to become a leader in the diabetes technology industry.

STAY AWESOME:
Tandem Diabetes Care is proud to manufacture and sell the Tandem Mobi system and t:slim X2 insulin pump with Control-IQ+ technology - an advanced predictive algorithm that automates insulin delivery. But we're so much more than that. Our company's human-centered approach to design, development, and support delivers innovative products and services for people who use insulin. Because many of our own team members live with diabetes, or have a loved one impacted by diabetes, the work is personal, and we are committed to the cause. Learn more at tandemdiabetes.com

A DAY IN THE LIFE:

This role is ideal for an entrepreneurial leader who thrives on pioneering new product concepts, and bringing innovative products to market. You will have an opportunity to make an immediate impact delivering a strategic mobile product this year while establishing the vision, strategy, and foundations for Tandem's AI capabilities. Success requires creativity in solving complex problems, excellent communication skills, and the ability to navigate ambiguity while clearly defining a path forward. You are skilled at influencing and motivating teams to deliver meaningful outcomes.

The Principal Product Manager, Digital & AI Platforms,at Tandem is also responsible for:

AI Product & Platform Management

• Owns and communicates the vision and strategy for AI-driven innovations across Tandem's digital ecosystem, ensuring alignment with businessobjectivesand user needs.
• Develops andmaintainsproduct roadmaps that integrate ambient intelligence and advanced AI capabilities-such as conversational assistants, summarization and insights, anomaly detection, and agentic workflows-into intuitive experiences across mobile, cloud, and embedded platforms.
• Translates business and market requirements into clear strategic priorities and actionable user requirements.
• Partners with Product peers and cross-functional teams-including Engineering, Data Science, Design, Quality, Clinical, and Regulatory-to deliver AI capabilities that enhance patient and clinician experiences.
• Leads the design, development, and deployment of complex and novel AI features, as well as frameworks for AI evaluation, experimentation, and A/B testing to drive data-informed decisions.
• Communicates product lifecycle updates, roadmap iterations, and performance insights to senior and executive leadership with clarity and strategic context.
• Proactively addresses business, regulatory, and strategic challenges; recommends improvements to mitigate risks and accelerate success.
• Removes strategic and operational obstacles that hinder team performance and achievement of goals.
• Establishes mechanisms to measure AI feature performance, evolution, safety, usability, and clinical impact, ensuring alignment with human factors, quality, and regulatory processes (including FDA Predetermined Change Control Plans) and ethical standards.
• Leverages data, experimentation, and emerging AI technologies to inform product decisions and roadmaps, driving continuous innovation and iterative improvement.
• Sets success metrics and long-term strategic plans for AI-enabled products and platforms.
• Acts as an internal champion and subject matter expert for AI capabilities and their role in Tandem's product strategy.
• Monitors and analyzes metrics that inform product success, including Key Performance Indicators (KPIs).
• Creates governance frameworks and standards for data infrastructure and services (e.g., attribute service) to enable scalable, secure, and efficient support of ML/AI/LLM models and agentic workflows.

WHEN & WHERE YOU'LL WORK:

This role will be a mix of in-office work at our corporate headquarters in Del Mar, CA and remote work. This position is expected to be in office on as needed basis but may vary depending on business demands.

WHAT YOU'LL NEED:

• 8+ years product management experience, including leadership of digital or mobileproductsand AI-based product development.
• Bachelor's degree in Computer Science, Engineering,Mathematics or related field.

• Experience with diabetes related products, therapies, and technologies

• Experience with AI model evaluation frameworks with regulated digital health systems.

• Strong leadership and communication skills; adept at influencing cross-functional teams and navigating ambiguity.

• Proven success developing and launching AI/ML-powered productsacrossfullproduct lifecycle(0-to-1, 1-to-n, "cradle-to-grave")with strong AI evaluation definition,developmentand compliance experience.
• Expertisein agile product developmentprocesses,product ownership responsibilities.
• Experience managing integrated systems encompassing hardware & software components; strong knowledge of underlying technologies and methods including machine learning.
• Communicates complex ideas,anticipatespotentialobjectionsand influences others, often at senior levels, to adopt a different point of view.
• Hands-on experience withAgilesoftwaredevelopmentmethodology.
• Solves unique problems with broad impact on the business.
• Demonstrated ability to build trust and engage engineering teams through the product development process.
• Anticipates clinical and regulatory issues as it relates to delivering software as a medical device.
• Skilled at clearly conveying in-depth knowledge to all levels within, and outside of, the organization.
• Ability tooperateeffectively in a matrixed environment andestablishcooperative relationships with peers and key functional owners.

EXTRA AWESOME:

• MBA, preferred.
• Certified Scrum Product Owner (CSPO) certification preferred
• General understanding of the diabetes industry; direct experience preferable.

COMPENSATION & BENEFITS:

The starting base pay range for this position is $176K - $205k annually. Base pay will vary based on job-related knowledge, skills, experience and may also fluctuate depending on candidate's location and the overall job market. In addition to base pay, Tandem offers a competitive compensation package that includes bonus and a robust benefits package.

YOU SHOULD KNOW:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local Fair Chance laws and regulations. A conditional offer of employment from Tandem is contingent upon successful completion of a pre-employment screening process comprised of a drug test (excluding marijuana) and background check, which includes a review of criminal history information.

Tandem has good cause to conduct a review of criminal history information of candidates for this position, as this role may involve access to proprietary, sensitive and/or confidential information, including customer protected health information. This review is required to ensure that individuals in such roles uphold high standards of trust and integrity so as to protect the interests of our customers, employees, and stakeholders.

SPONSORSHIP: We welcome applicants who currently hold valid H-1B status (transfers, extensions, or amendments). Please note that we are not considering candidates who require new H-1B cap lottery sponsorship at this time.

WHY YOU'LL LOVE WORKING HERE:
At Tandem, we believe joy fuels excellence. That's why we've built a workplace that celebrates your achievements and supports your well-being. Our team thrives on pushing boundaries and fostering growth, all while maintaining a spirit of fun and camaraderie. This is just one of the ways we stay awesome! Explore the benefits and reasons to love Tandem at https://www.tandemdiabetes.com/careers.

BE YOU, WITH US!

We embrace the value that every single one of us brings to the table. But sometimes we forget that when we don't meet 100% of a job description's criteria - maybe you're feeling that way right now? We encourage you to apply anyway. Because we want you to be you, with us.

Tandem is firmly committed to being an equal opportunity employer and does not discriminate on the basis of age, disability, sex, race, religion or belief, gender identity or expression, marriage/civil partnership, pregnancy/maternity, or sexual orientation. We are an inclusive organization, and we welcome applications from a wide range of candidates. Selection for roles will be based on individual merit alone.

REFERRALS:
We love a good referral! If you know someone who would be a great fit for this position, please share!

APPLICATION DEADLINE:
The position will be posted until a final candidate is selected for the requisition or the requisition has a sufficient number of applications.

Make a move that matters. Join Tandem Diabetes Care, where we're turning challenges into triumphs every day and where your talents will help shape a healthier, happier tomorrow.

#LI-Remote #LI-KL1