New

Commonwealth Campus Mental Health Case Manager

The Pennsylvania State University
paid time off, sick time, remote work
United States, Pennsylvania, University Park
201 Old Main (Show on map)
Jan 06, 2026
APPLICATION INSTRUCTIONS: CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday. CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday. If you are NOT a current employee or student, please click "Apply" and complete the application process for external applicants. Approval of remote and hybrid work is not guaranteed regardless of work location.For additional information on remote work at Penn State, seeNotice to Out of State Applicants. This position is funded for 24 months; continuation past 24 months will be based on university need, performance, and/or availability of funding. POSITION SPECIFICS The Pennsylvania State University, Center for Counseling and Psychological Services (CAPS), University Park, has an opening for a Mental Health Case Manager - Commonwealth Campuses-Senior Professional available beginning March 1, 2026. The purpose of this position is to improve continuity and coordination of mental health care for students at the Counseling Services of the Penn State Commonwealth Campuses. The Commonwealth Campus Case Manager- Mental Health position provides consultation regarding psychological concerns.This position works closely with counselors, care teams, physicians, and students to ensure students have access to meet their needs including mental health, insurance, and other needs. This is a hybrid remote position, and the successful candidate must be located within Pennsylvania.This position reports to the Associate Director, Commonwealth Campuses, CAPS, University Park, and is a member of a multi-disciplinary team assisting the Commonwealth Campus Counseling service staff. Responsibilities include: Work in collaboration with Commonwealth Campus counselors to facilitate an effective mental health care plan for students. Assist with psychiatric hospitalization of students and liaison with local community hospitals and agencies for continuity of care. Provide remote case management appointments for Commonwealth Campus students to facilitate client connection to ongoing mental health services. Responsible for case management coordination; call insurance companies, perform online searches for services, communicate electronically with students regarding coverage and provider options. Advocate for client access to mental health care and other needed services; explain services available to clients when required. Manage record requests and assist student in obtaining prior records as needed. Collaborate with Care Teams and other campus student support services. Provide daytime Case Manager on-call coverage to facilitate continuity of services. Review crisis line reports and escalate client care as needed. Research, organize and update campus and regional mental health resource information used in case management, by counselors and for student referrals. Additional duties may include responsibilities within the unit and with Commonwealth Campus partners and provision of clinical services. Attendance at Regional and University wide meetings during the academic year will be a part of the position. Candidates should have the ability to provide services to a wide range of students and work with a wide range of staff. Current licensure or license eligibility as a Clinical Social Worker or Professional Counselor is preferred. MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED CERTIFICATIONS Master's Degree 6+ years of relevant experience; or an equivalent combination of education and experience accepted Required Certifications: None BACKGROUND CHECKS/CLEARANCES This position requires the following clearances in addition to applicable background checks: PA State Police Criminal Background Check, PA Child Abuse History Clearance Form, and Federal (FBI) Fingerprint Criminal Background Check. Penn State does not sponsor or take over sponsorship of a staff employment Visa. Applicants must be authorized to work in the U.S. SALARY & BENEFITS The salary range for this position, including all possible grades, is $68,200.00 - $102,300.00. Salary Structure - Information on Penn State's salary structure Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our Benefits Page. CAMPUS SECURITY CRIME STATISTICS Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here. EEO IS THE LAW Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473. The Pennsylvania State University is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university's teaching, research, and service mission. Federal Contractors Labor Law Poster PA State Labor Law Poster Penn State Policies Copyright Information Hotlines