Program Supervisor (Temp), Hope House

OVERVIEW:

Hope House is an abstinence-based, recovery-focused shelter that supports the housing and recovery needs of adults experiencing homelessness and struggling with addiction. The program is designed to guide participants on their journey toward recovery, stability, and self-sufficiency. Onsite services include case management, life skills, recovery support, benefits acquisition, and connections to withdrawal management and detox, as well as streamlined access to residential drug treatment. The program also helps participants secure placement into sober living, permanent supportive housing or other suitable opportunities

DUTIES AND RESPONSIBILITIES:

• Manage administrative and program operations in collaboration with the Director and Manager, and extends management coverage during critical operation hours (i.e. evenings, weekends).
• Implements the program's Policy and Operations Manual (POM), and ensure all staff and participants adhere to the POM.
• Support the Program Manager with data collection and reporting, ensuring accurate documentation and tracking.
• Supervise staff, conduct annual performance evaluations, and provide coaching and support. Collaborate with the Program Manager on the creation of staff schedules.
• Collaborate with Program Manager to ensure intake, assessment, and service planning for all participants.
• Ensure compliance with policies and procedures of The Salvation Army and the State of California.
• Provide regular written and oral reports as needed to the Program Manager and other Salvation Army leadership as requested.
• Other related duties as required.

EDUCATION AND EXPERIENCE:

• Minimum of two year of experience providing social services working with marginalized populations, specifically adults in recovery, reentry, or drug treatment (Required)
• Experience in social services leadership, prefereably in shelte, recovery-oriented enviornment serving adults with behavioral health challenges, a custodial setting, and/or with populations with significant barriers to self-sufficiency (Preferred)
• High school diploma or equivalent (Required)
• Bachelor's Degree (Preferred)
• CA Driver's License (Preferred)
• Bilingual in Spanish (Preferred)
• First Aid and CPR certification (within first seven days of employment - company provided)
• As required, Tuberculosis clearance (within first fourteen days of employment, company provided)

SKILLS AND ABILITIES:

• Must have technicla skills in Micro Suite, including MS Word, Excel, PowerPoint
• Ability to track and report data in Excel
• Highly organized and ability to multi-task
• Excellent organizational skills, detail-oriented, and accurate
• Integrity to handle sensitive information in a confidential manner
• Ability to maintain a flexible work schedule with evenings and weekends (Required)

PHYSICAL REQUIREMENTS:

• Ability to lift up to 25 lbs. (Usually file boxes)

EQUIPMENT USED:

• Modern Office Equipment and Relevant Software

ADA Statement:

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests if the accommodation needed is reasonable and no undue hardship would result.

Acknowledgment of Religious Purposes of The Salvation Army

Please note that The Salvation Army has a religious purpose and status as a church. We ask our employees that they do nothing to their relationship with The Salvation Army to undermine its religious mission. Employees must agree and understand that their services are a necessary part of The Army's religious purposes and their work-related conduct must not conflict with, interfere with, or undermine such religious programs or The Army's religious purposes.

At-Will

Any employment relationship with this organization is of an "at-will" nature, which means that an Employee may resign at any time and the Employer may discharge an Employee at any time with or without cause. It is further understood that this "at will" employment relationship may not be changed by any written document or by conduct unless such change is specifically acknowledged in writing by an authorized executive of this organization.

Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well
Team Player - Works well as a member of a group
Leader - Inspires teammates to follow them
Functional Expert - Considered a thought leader on a subject
Enthusiastic - Shows intense and eager enjoyment and interest
Dedicated - Devoted to a task or purpose with loyalty or integrity

Self-Starter - Inspired to perform without outside help
Flexibility - Inspired to perform well when granted the ability to set your own schedule and goals
Ability to Make an Impact - Inspired to perform well by the ability to contribute to the success of a project or the organization

Bachelors (preferred)

3 years: Experience in social services management, preferably in shelter or recovery-oriented environment serving adults with behavioral health challenges, and/or with populations with significant barriers to self-sufficiency (preferred)

Driver's License (preferred)