Senior Learning and Development Operations Support- Flexible Location
 PG&E | |
 United States, California, Concord | |
 Jan 13, 2026 | |
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Requisition ID# 169517 Job Category: Administrative / Clerical Job Level: Individual Contributor Business Unit: Operations - Other Work Type: Onsite Job Location: Concord; Rocklin Department Overview The Wildfire, Emergency and Operations (WEO) organization is responsible for oversight of PG&E's wildfire operations and associated mitigations. The organization is responsible for the development and maintenance of consistent processes and work standards associated with sustainable wildfire and emergency response preparedness operations in line with our regulatory policies and practices. WEO partners with leaders in Energy Delivery and other parts of the business to develop and recommend a strategic direction for emergency preparedness, emergency response and public partnerships Position Summary The Learning and Development Operations Support role encompasses a wide array of responsibilities. These include overseeing roster completion, session, and course creation, managing enrollments and cancellations, and assigning key resources to scheduled events. Additionally, the role involves collaborating with line of business leaders to plan, forecast, schedule, and implement enterprise-wide training initiatives, and coordinating complex processes such as apprentice programs, On-the-Job Training, off-site location booking, materials management, and more. This position also requires maintaining the integrity of training data within SAP through developing and enforcing quality control measures that support governance processes and procedures. Further responsibilities include implementing technology projects within the respective school to ensure process consistency, providing consulting on operational and learning technology capabilities to delivery and curriculum teams, and promoting efficient, automated processes through Continuous Improvement efforts. The role also involves providing leadership, training, and guidance to team members, contractors, and temporary staff within the school, creating training manuals and other documentation for cross-training and knowledge transfer purposes, and participating in ad hoc project requests such as coordinating Statements of Work with vendors, approving invoices, and setting up third-party training contracts. Location is flexible between Rocklin or Concord headquarters, please note hiring leader will make final decision of what are appropriate headquarters for the role based on business need. Position will require approximately 30% of travel time in work schedule (with some overnight stays). PG&E is providing the hourly rate range that the company in good faith believes it might pay for this position at the time of the job posting. This compensation range is specific to the locality of the job. The actual hourly rate paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, and internal equity. Although we estimate the successful candidate hired into this role will be placed towards the middle or entry point of the range, the decision will be made on a case-by-case basis related to these factors. The hourly rate for this position ranges from $28.37 to $45.19 This job is also eligible to participate in PG&E's discretionary incentive compensation programs. Job Responsibilities * Oversee roster completion, session creation, course creation, managing enrollment and cancellations, assigning key resources to scheduled events; close out Help Desk tickets related to school Qualifications- Minimum Qualifications: Desired Qualifications: | |