Supervisor

Key Accountabilities:
* Allocates resources and organizes processes within assigned area of responsibility to drive efficiency and productivity in a variety of situations.
* Create an appealing, easy-to-shop environment for customers by coaching the team to consistently execute visual merchandising and housekeeping standards in assigned area of responsibility.
* Monitors the products and resources available to customers within assigned area of
responsibility by driving product replenishment, efficiency, and productivity from the stockroom to the sales floor.
* Supervises sales transactions to ensure quick and accurate processing while adhering to cash protection procedures.
* Maintains a safe shopping and working environment by ensuring company policy and procedures are adhered to within assigned area of responsibility.
* Minimizes loss by implementing and actively monitoring and tracking all loss prevention activities.
* Is a role model for customer service and boosts sales and Brand experience by using advanced sales techniques and appropriate elements of the adidas customer service model.
* Communicates a desire to learn and seizes all available opportunities to drive own development and increase performance.
* Acts as a resource for escalated complex customer service situations (add to all leadership roles)
* Is a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
* Coach store team on Seasonal product and Brand product knowledge features and benefits, and unique selling points clearly to address consumer needs
* Demonstrates how to connect our consumers to relevant digital and omnichannel tools to provide a seamless shopping experience for our consumers
* Support the training of the store team on all omnichannel related sales tools and digital consumer journey in the store
* Create a high-performance culture by setting clear expectations, analyzing performance, and giving appropriate and prompt feedback, including actively managing poor performance, in partnership with Store Leadership
* Supports store leaders with performance management data or task as needed.
* Understands Retail KPIs to help support established sales target and overall brand objectives.
Knowledge Skills and Abilities:
* Must possess and consistently exhibit the competencies relative to the position.
* Skilled in operating personal computers, POS systems, and various software packages including MS office.
* Strong interpersonal and communication skills including the ability to lead discussions in diverse groups of varying size.
* Ability to learn and adapt quickly in a fast-paced environment
* Ability to operate independently and with discretion, work effectively under pressure.
* Demonstrates an inspirational attitude that contributes to a positive team environment.
* Ability to build and maintain effective working relationships with team members along with willingness to set and maintain high standards of performance.
* Well-developed ability to speak, read, comprehend, and write English
* Ability to maintain reliable and consistent attendance and punctuality.
* While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.
Physical Requirements:
* While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, and crawl.
* The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move
up to 50 pounds.
* Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus.
Qualifications:
* High school diploma or general education degree (GED)
* Must be 18 years or older.
* Minimum 12 months experience working in a retail environment.
* Advanced selling experience and comprehensive product, retail and industry understanding
* Desire to grow and develop into a people leadership role