Audio Visual Technical Specialist 4 (4506C), Student Union - #83694

At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.

As a world-leading institution, Berkeley is known for its academic and research excellence, public mission, diverse student body, and commitment to equity and social justice. Since our founding in 1868, we have driven innovation, creating global intellectual, economic and social value.

We are looking for applicants who reflect California's diversity and want to be part of an inclusive, equity-focused community that views education as a matter of social justice. Please consider whether your values align with our Guiding Values and Principles, Principles of Community, and Strategic Plan.

At UC Berkeley, we believe that learning is a fundamental part of working, and provide space for supportive colleague communities via numerous employee resource groups (staff organizations). Our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our full-time staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. Find out more about how you can grow your career at UC Berkeley.

Departmental Overview

The ASUC Student Union is a department within the Division of Student Affairs and is the administrative & advising support arm of the ASUC (Associated Students of the University of California) Student Government. This complex serves all students, faculty and staff, and visitors seeking to create and experience an inclusive campus community, thereby enhancing the student experience at UC Berkeley. To this end, we provide quality services and programs that foster experiential learning opportunities and ensure a sustainable organization. With direction from the ASUC Student Union Board, we derive income from student fees, retail operations, vending, food service, and a variety of self-operated units such as the Art Studio and Events Services. The Student Union Facilities Maintenance & Operations (SUFMO) manages and operates multiple facilities including the MLK Jr. Student Union, Eshleman Hall, Anthony Hall, and Anna Head Alumnae Hall. As a University amenity to the student experience, MLK Jr. Student Union and Eshleman Hall are required to provide building operations day and evenings. Our professional and student staff value providing high-quality customer service while fostering a safe, secure, and operable environment for the campus community and visitors.

Position Summary

The Berkeley Audio Visual Technical Specialist 4 provides administrative, analytical, scheduling, sales and technical support for Berkeley Event Services and Berkeley Audio Visual. This role manages and implements audiovisual programs, systems and technical elements in support of campus events, instruction, research, conferences and communications. The position leads the execution of promotional strategies to increase awareness of services and offerings, supports policy and program planning and provides consultative guidance to campus partners. With general supervision, the role conducts analytical studies, interprets policies and procedures and collaborates with institutional stakeholders to support complex projects and major events.

Application Review Date

The First Review Date for this job is: 01/29/2026.

Responsibilities

Performs highly complex assessments of client requirements for events and advises on appropriate technology.

• Assesses current or emerging technology and advises on its appropriate use for teaching and/or AV production.
• Acts as key resource for the most complex and critical AV IT technology set-ups, equipment failures and most sensitive clients.

Identifies and develops requirements and specific technical needs for most complex and significant events.

• Develops, documents and implements policy, processes and work flow for video-post production including digital editing, encoding, asset management, web distribution, intellectual property (IP) compliance, and communication with clients.
• Oversees standards and development of online support, user documentation and/or user requirements.
• Facilitating Departmental deliverables, responsible for moving them forward; prepares, edits and modifies documents including research reports, manuscripts, presentations and proposals.
• Manages small & medium projects such as process mapping and documentation.
• Ad-hoc projects and duties as assigned. These include providing support and managing the implementation and upkeep of all departmental client relationship management software.
• Analyze sales leads and identify prospective customers by developing awareness of the services provided by the BAV & Berkeley Event Services Team.
• Advise and specify appropriate and cost-effective equipment to be used for events and projects.
• Oversee preventative maintenance on equipment & inventory tracking.
• Develop and solicit competitive bids for equipment, purchase/replacement, capital projects, and special vendor services.
• Make recommendations on best value or best pricing.
• Assist in the preparation of a maintenance plan.
• Identify and advise leadership on both short-term and long-term maintenance and equipment needs.
• Serve as the on-site lead for maintenance projects and events as assigned during peak seasons.

Applies advanced media concepts to evaluate event requirements and specific technical needs for most complex and significant events and projects.

• Communicates event/project requirements to staff.
• Analyzes and interprets intellectual property (IP) policy and law and ensures that media meets IP requirements.
• Leads and directs complex events. Researches and evaluates new technology. Recommends purchase of new technology systems including hardware, software and networked systems.
• Analyzes usage trends and user needs and advises on appropriate staffing requirements.
• Analyzes AV IT activities, units and functions and develops proposals affecting the ability of the unit to meet performance goals.
• Analyzes and develops costing, inventory and / or usage models for reporting and business planning.
• Advise and specify appropriate and cost-effective equipment to be used for events and projects.
• Oversee preventative maintenance on equipment & inventory tracking.
• Develop and solicit competitive bids for equipment, purchase/replacement, capital projects, and special vendor services. Make recommendations on best value or best pricing.
• Assist in the preparation of a maintenance plan.
• Identify and advise leadership on both short-term and long-term maintenance and equipment needs.
• Serve as the on-site lead for maintenance projects and events as assigned during peak seasons.

Develops training resources and plans with campuswide, medical center wide and/or institution-wide scope.

• Participates on campuswide, medical center or Office of the President committees in varied subject areas pertaining to technology for education, research, and video production, programming, distribution and preservation.
• On-site lead to technical staff that perform video production or post-production processes including digital editing, encoding, asset management, and communication with client on the most complex and significant projects.
• Establishes the unit's standards for post-production quality.
• May oversee the recruitment, technical direction, scheduling and management of temporary event production staffing; establishes and ensures work quality standards.
• Provides input to strategic planning for the department.
• Using subject matter knowledge, collects and prepares information for use in discussions, meetings of high-level management and external constituents.
• Regularly meets with client's managers to assess customer service satisfaction and identify problem areas.
• Regularly meets with Berkeley Events Leadership team to discuss customer service issues and develop recommendations for resolution.
• Support the recruitment, hiring, training and orientation of the production technicians.
• Trains BAV staff on new administrative procedures related to delivering the highest form of customer satisfaction.
• Assist in maintaining a safe working environment.
• Ensure that necessary and appropriate stage safety training is regularly provided on schedule.
• Advise leadership of possible risks or hazards and participate in developing and implementing mitigations.
• Makes recommendations for addressing client concerns. Which may include educational material and training for client groups.

Required Qualifications

• Demonstrated ability to work effectively and collaborate with individuals and groups from a wide range of backgrounds, experiences, and perspectives.
• Advanced customer service and consultative skills to identify and implement required technology solutions.
• Advanced understanding of media production methods and equipment and ability to use this information to troubleshoot the most complex systems.
• Ability to assess campus or institutional needs for AV IT technology products and design services to meet those needs.
• Advanced understanding of post-production processes including internet-based media distribution solutions.
• Demonstrated effective interpersonal and communication skills.
• Demonstrated ability to communicate technical information to technical and non-technical personnel at various levels in the organization.
• High degree of knowledge of computer, media, and networking technology.
• Skills to determine priorities based on knowledge of work area. Self-motivated and work independently and as part of a team.
• Demonstrated problem solving skills.
• Able to learn effectively and meet deadlines.
• Advanced knowledge of technical requirements of events and the technical requirements to execute the projects.
• Advanced skills in leading all levels of event set up, operation, troubleshooting and technical direction.
• Advanced skills to develop technical solutions to meet complex user requirements.
• Advanced skills to determine staffing and scheduling priorities based on knowledge of institution.
• Excellent project management organizational and communication skills.
• Demonstrated ability to analyze and interpret intellectual property (IP) and copyright-related policies.
• Bachelor's degree in related area and/or equivalent experience/training.

Salary & Benefits

For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits website.

Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience.

The budgeted hourly range that the University reasonably expects to pay for this position is $40.00 - $52.20.

• This is a full-time (40 hours/week), career position that is eligible for UC Benefits.
• This is a non-exempt, biweekly-paid position.

How to Apply

• To apply, please submit your resume and cover letter.

Driving Required

• Required to hold valid driver's license, have a driving record that is in accordance with local policies/procedures, and/or enroll in the California Employer Pull Notice Program.

Other Information

• This position is governed by the terms and conditions in the agreement for the Technical Unit (TX) between the University of California and the University Professional and Technical Employees (UPTE). The current bargaining agreement manual can be found at: http://ucnet.universityofcalifornia.edu/labor/bargaining-units/tx/index.html
• This is not a visa opportunity. This position does not include sponsorship of a new consular H-1B visa petition that would require payment of the $100,000 supplemental fee.

Conviction History Background

This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.

Misconduct

SB 791 and AB 810 Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

"Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct:

UC Sexual Violence and Sexual Harassment Policy

UC Anti-Discrimination Policy

Abusive Conduct in the Workplace

Equal Employment Opportunity

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.