Learning Technology & Accessibility Intern

Unlock Your Potential with the CSBS Summer Internship Program

For more than 110 years, the Conference of State Bank Supervisors (CSBS) has been uniquely positioned as the only national organization dedicated to advancing the nation's dual-banking system, strengthening consumer protection, and promoting safe and sound financial supervision. Every day, we work alongside state regulators to oversee the financial services industry, foster economic growth, and drive innovative, responsive regulation. Our goal? To be the recognized leader in enhancing the quality and effectiveness of state financial oversight.

Are you ready to kickstart your career in the vibrant heart of the nation's capital? The CSBS Summer Internship Program offers undergraduate, graduate, and law school students an unparalleled opportunity to gain hands-on experience, expand their professional network, and make a tangible impact in the world of financial policy and regulation.

This dynamic 12-week paid internship immerses you at the intersection of policymaking, technology, business, and regulation. You'll work on meaningful, high-impact projects aligned with your background and interests, gaining exposure to industry leaders, policy experts, and fellow emerging professionals. In addition to your individual assignments, you'll collaborate with a cohort of interns on a strategic enterprise-wide project that will leave a lasting impact on CSBS. Commuter benefits are also provided.

If you're passionate about government, law, technology, public policy, business, or non-profit work, this internship is your gateway to professional growth and real-world impact.

Are you ready to explore, learn, and lead? Join us this summer at CSBS in Washington, DC, and take the next step in your career!

Values Instilled Behaviors for Excellence (VIBE)

At CSBS, work-life balance isn't just a policy; it's our VIBE! We recognize that our team members have lives that deserve attention and care. That's why we create strong, supportive relationships that help everyone grow both professionally and personally. We honor each other's expertise and speak the truth, even when it's a bit awkward. And guess what? This honesty creates a vibe of respect and trust that powers our efficiency and our excellence. It lets us chase those career goals while also nurturing our personal pursuits. At CSBS, you can thrive at work and at home-it's the best of both worlds!

Just like a healthy work-life, collaboration is an essential part of CSBS's mission. In fact, it is the heartbeat of everything we do! We're all about pitching in, giving props to our colleagues, and having each other's backs. This allows us to push ourselves to our maximum potential and embrace those bold risks and innovative solutions. No matter what comes our way, our commitment to communication and teamwork strengthens us. We at CSBS are on mission and on the move, tackling all challenges together!

Intern Position Summary

The Learning Technology & Accessibility Intern will work with the Technical Learning & Development (L&D) team to advance accessibility and Section 508 compliance across learning content and organizational workflows in support of the Nationwide Multistate Licensing System (NMLS) and State Examination System (SES). This internship focuses on ensuring adherence to WCAG 2.1 AA standards and promoting inclusive learning experiences. The intern will revisit existing accessibility resources, research emerging technologies and best practices, and collaborate with internal stakeholders to strengthen accessibility strategies.

Essential Functions

• Review and enhance existing accessibility checklists, guidelines, and resources developed by the Technical L&D team for 508 compliance.
• Research current technologies, tools, and industry best practices for implementing WCAG 2.1 AA standards in learning content.
• Develop a list of recommended tools and technologies for use in implementing WCAG 2.1 AA standards when developing learning content in Articulate Storyline and Articulate Rise for NMLS and SES learning/training materials.
• Conduct accessibility audits on key NMLS and SES learning materials and recommend improvements.
  
  
  
  • WCAG 2.0 AA training materials updated to WCAG 2.1 AA.
  
  
  
  
• Prepare and deliver presentations summarizing findings, recommendations, and proposed strategies to team members, leadership, and business units.
  
  
  
  • Products and Solutions leadership presentation.
  
  
  
  

Education and Experience

• Currently pursuing a degree in Instructional Design, Educational Technology, Accessible Development, or related field.
• Experience with eLearning development tools (e.g., Articulate suite) and/or web technologies (HTML, CSS) is preferred.
• Experience conducting accessibility reviews/remediation using accessibility testing tools:




• WAVE, Screen Readers, NVDA, ARC Toolkit, VoiceOver, color contrast analyzers and keyboard only navigation.

Knowledge, Skills, and Abilities

• Knowledge of accessibility compliance/standards (WCAG 2.1 AA, Section 508), related tools, and inclusive design principles.
• Strong research and analytical skills.
• Understanding of accessibility compliance and universal accessible design concepts.
• Ability to communicate technical concepts clearly to non-technical audiences.
• Detail-oriented with a commitment to quality and usability.

Requirements

• Due to the nature of CSBS's business in support of state financial services supervision, all CSBS employees have the potential of interacting with confidential information related to the supervision of financial services companies ("Confidential Supervisory Information"). As a result, in addition to general business conflicts of interest, all CSBS employees are expected to disclose conflicts of interest in financial services companies on at least an annual basis and to proactively avoid such conflicts.
• Protect the confidentiality, integrity, and availability of CSBS information and information systems in accordance with CSBS policies and procedures.
• Candidate must be in the DC area and able to work in the CSBS office as needed.