Deckorators Field Specialist - Carolinas

The Field Specialist is responsible for developing and maintaining customer relationships within an assigned territory. This role involves leading product knowledge events, supporting sales efforts, and providing technical expertise to stores and contractors.

Key Responsibilities:

• Customer Engagement:

  • Develop and maintain strong relationships with customers, stores, and contractors.

  • Visit contractors and retail locations according to the proposal schedule.

• Product Knowledge & Support:

  • Lead Product Knowledge (PK) events at retail locations and in the field.

  • Field technical product calls and provide guidance to stores and contractors.

  • Assist stores and contractors in generating project material lists.

• Sales Collaboration:

  • Pass leads to Account Managers and support the sales process as needed.

  • Promote new products and services to generate new business leads.

  • Generate leads through the store Special Orders program.

• Reporting & Documentation:

  • Prepare reports and correspondence as required.

Skills & Abilities:

• Proficiency in English (reading, writing, and speaking).

• Strong interpersonal skills with the ability to engage with all organizational levels and the public.

• Ability to manage multiple tasks, prioritize effectively, and meet deadlines.

• Professional telephone and office etiquette.

Compensation & Benefits:

• Base Salary: $70,000/year (specific yearly salary may vary based on experience and other factors).

• Annual Bonus: Discretionary annual bonus based on Company and business unit performance.

• Benefits Package:

  • Health, dental, and vision insurance (available after 60 days).

  • Paid time off.

  • 401(k) plan with company match.