New

Roving Banker - Woods Chapel Branch Lee's Summit, MO

First National Bank of Omaha
vision insurance, tuition assistance, 401(k), mileage reimbursement
United States, Missouri, Lee's Summit
Jan 22, 2026
At FNBO, our employees are the heart of our story-and we're committed to their success! Please see below the details of this career opportunity and how it fits into our organization's success. Summary of the Job: Roving Bankers are scheduled to provide coverage in any location for associate vacations, illnesses, and leaves of absence or open positions. In accordance with established policies and procedures: a rover will create, retain and deepen relationships with potential and existing Financial Center customers while providing exceptional customer service at their assigned branch. The rover will be expected to perform duties ranging from sales and referrals, new account openings, and other duties/projects as assigned by the Associate Resource Manager. About This Role: Essential Duties and Responsibilities: Demonstrates commitment, dependability and respect for the team with regular and predictable attendance, punctuality, and agreed-upon schedule of availability. Travels to multiple financial centers providing critical support where needed. Projects a professional image in dress, manner, communication and focus. Promptly greets & assists customers as they arrive in the Financial Center and provides exceptional customer service throughout the interaction. Consistently exceeds customer expectations for service as measured by observation coaching; resolves customer issues effectively and efficiently. Responsible for using customer profile/relationship selling model for on-going profiling of new and existing customers in person and on the phone to identify immediate and future needs. Understands all features and benefits of bank and partner products. Uses needs assessment and consultative selling techniques to sell, cross-sell, up-sell, or refer products and services. Proactively works towards achievement of individual and financial center sales and service goals. Fulfills expectations to meet individual goals monthly, quarterly and annually as per the Roving Banker standards. Completes customer transactions, maintenance, and documentation with accuracy and efficiency; Staying in accordance with policies and procedures as well as applicable laws and regulations. Expected to follow all bank policies and procedures and maintain confidentiality of customer information. Process all types of teller transactions accurately according to policy & procedure including: deposits, cashing checks, cash advance, cashier's checks, money orders, loan payments, travel and gift cards, check reorders. Rotate between banker desk and teller line to accommodate Financial Center need. Manages time to work on projects or other tasks as assigned by the Associate Resource Manager if not assigned to a Financial Center for coverage. You are required to have extreme flexibility and reliable transportation to travel to all financial centers when needed. The Ideal Candidate for This Role: Job Qualifications/ Required Skills and Abilities: High School Diploma or equivalent required Prior banking experience or retail salesservice experience including cash handling preferred Superior written and verbal communication skills Excellent, proactive sales and service skills Able to handle multiple tasks. You are required to have extreme flexibility and reliable transportation to travel to all financial centers when needed. (Mileage reimbursement)* Exhibit and maintain high degree of professionalism Maintain high degree of confidentiality and integrity Must have the ability to communicate effectively and professionally at all levels of the organization through every channel of communication. Must be willing to make outbound phone calls to existing customer base. Excellent follow through and time management skills Excellent attention to detail Proficient in PC, web and database MUST possess a "can do" customer-service attitude/philosophy Work Environment: It is anticipated that the incumbent in this role will work onsite at the posted location. Our onsite environment fosters innovation, mentorship, and a vibrant culture where ideas flow freely and relationships flourish. As part of our team, you'll experience the energy of our collaborative spaces designed to support your professional growth while working alongside talented colleagues who inspire excellence daily. Please note that work location is subject to change based on business needs. Compensation and Benefits Overview: We offer a variety of benefits designed to keep you and your family physically and financially healthy. Not only do we offer a competitive salary and work-life balance, we offer benefits to match your needs: Medical, Dental, Vision Insurance 401k, With Matching Contributions Time Off Programs Health Savings Account (HSA)/Dependent Care Employee Banking Growth Opportunities Tuition Assistance Short-Term/Long-Term Disability Insurance Learn more about FNBO benefits here: https://www.fnbo.com/careers/benefits/. To obtain compensation and benefit information related to this specific role, e-mail FNBO at TAGAdmin@fnni.com. To ensure you receive a response, include the number of this job (listed below) in the subject line of your message. Job number: R-20260107 Equal Opportunity & Belonging: FNBO believes that the quality of our employee experience is at the heart of our customer experience. One key pillar of our intended employee experience is Belonging. Belonging means we are committed to fostering a workplace culture where employees of all backgrounds feel valued, recognized, and empowered to be their authentic selves-no matter their role or where they are in their journey. Learn more here. FNBO is an equal opportunity employer for all employees and applicants and makes employment decisions without regard to status or identity. Click here to download 'EEO is The Law' Self-Print Poster Click here to download 'EEO is The Law' Supplement for Federal Contractors Click here to download 'EEO is The Law' GINA Supplement FNBO is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer - Member FDIC FNBO follows federal law regarding the use of marijuana (this applies to all non-California applicants) Application Deadline: All our jobs will be posted for a minimum of 5 calendar days. Job postings may come down prior to 5 calendar days based on volume of applicants.