Career Coach

Career Coach

Pay Range $24 - $26 per hour

Company Overview

Community Teamwork is a private non-profit organization located in Lowell MA. We employee over 600 employees and are a catalyst for social change. We leverage our programs, our partnerships, and our collective voice to foster equity, compassion, and community engagement by creating housing, education, and economic opportunities.

Position Summary

The Career Coach will be responsible for providing job search, job readiness skills and referrals for job training with a goal to help individuals attain a living wage. The Career Coach will coach clients on ways to reduce barriers to maintaining employment including working closely with the Senior Financial Education Staff.

Essential Functions and Responsibilities:

• Work on the Financial Education Center (FEC) team to provide all financial education and employment services programming including researching, developing and implementing FEC programming on an ongoing basis.
• Provide case management to clients on a regular basis.
• Assist clients as needed in addressing specific issues regarding financial/credit management.
• Identify services needed for members' personal, educational/or skill development to enhance employability.
• Create individual employment goals.
• Create personal finance management goals.
• Work to reduce employment barriers by providing resources, supports and referrals.
• Provide internal and external wrap around services to clients throughout job placement.
• Perform intake and data collection as per all funding source requirements.
• Maintain accurate participant records and prepare reports as required.
• Assist in the development of partnerships with local agencies and other community resources.
• Work with team members on planning and implementation of financial education programs and events throughout the year.
• Uphold the values of CTI - Equity, Integrity, Compassion.

The duties listed above are representative of the work performed. Other related duties may be assigned.

Qualifications:

• High School diploma or equivalent required.
• Ability to take part in certification programs that include Financial Social Work, Credit Repair and Financial Career Coaching
• Prior related experience required.
• Attention to detail
• Microsoft products (Word, Excel, Outlook)
• Understanding of basic personal finance management
• Excellent customer service, interpersonal, oral and written communication skills
• Ability to maintain accurate records and maintain confidentiality of information
• Knowledge and experience working with low income, culturally diverse, and at-risk individuals
• Strong ability to problem-solve
• Demonstrated knowledge of community resources available to low-income households
• Public speaking and outreach
• Crisis management skills
• Ability to travel to work sites
• Ability to manage multiple priorities and work in a fast-paced environment

Preferred Qualifications

• Bilingual (English/Spanish, English/Haitian Creole, English/Portuguese) preferred.

Benefit Information

At Community Teamwork, our employees enjoy best-in-class benefits to support their physical, financial and emotional wellness. We offer:

• 4 Weeks of Paid Time Off - Paid Sick Leave - 12 paid holidays.
• Medical, Dental, and Vision Insurance - Company Paid Life Insurance - Critical Illness Insurance-Pet Insurance
• Tuition Reimbursement - Career Advancement and Professional Development Opportunities
• 5% employer contribution to your 401K retirement account after 6 months of employment
• Great co-workers and a great mission with an outstanding Community Action offering a chance to help make a real difference in the lives of those we serve

Equal Opportunity Employer - Vets/Disabled

This is an exciting opportunity to become an integral member of an innovative team in an organization committed to excellence.