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Pharmacy Patient Assitance Program Specialist

Inova Health System
parental leave, paid time off
United States, Virginia, Fairfax
8095 Innovation Park Drive (Show on map)
Jan 23, 2026

Inova Health System is seeking a dedicated Pharmacy Patient Assistant Program Assistant to join the team. This role will be full-time hybrid Monday - Friday, day shift.

Inova is consistently ranked as a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation.

Featured Benefits:

  • Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program.

  • Retirement: Inova matches the first 5% of eligible contributions - starting on your first day.

  • Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans.

  • Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.

  • Work/Life Balance: offering paid time off, paid parental leave, flexible work schedules, and remote and hybrid career opportunities.

Pharmacy Patient Assistant Program Assistant Job Responsibilities:

  • Research patient prescription information using hospital medical record systems and ensures that all necessary documents are received and completed appropriately.
  • Works collaboratively with clinic staff to educate and inform patients about JH Retail Pharmacy services and medication assistance options.
  • Reviews high cost medications prescribed for outpatients across Johns Hopkins (JH) Pharmacies, conducts patient insurance and financial review and facilitates adherence to medications by ensuring that patients apply to the appropriate medication assistance program(s) and receive their prescribed medications in a timely manner.
  • Processes PAP (Patient Assistance Program) requests promptly and efficiently per policy with documentation in all appropriate systems.
  • Runs weekly reports to monitor PAP applications still pending/not resolved and takes appropriate action.
  • Receives, stores and maintains PAP medication inventory and maintains correct documentation of PAP inventory from the pharmaceutical manufacturers.

Minimum Qualifications:

  • Education: High School or GED.

  • Certification: Registered Pharmacy Technician in the state of Virginia or a Pharmacy intern license. Basic Life Support (BLS) within 3 months of hire.

Preferred Qualifications:

  • Experience: Two (2) years hospital experience as a Pharmacy Technician.

  • Must have knowledge of pharmacy work routines, materials, and/or equivalent mathematics and terminology (i.e. brand and generic drug names).

  • Must have knowledge of third party plans and how they are processed.

  • Epic knowledge

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