Patient Authorization and Referral Representative - Genetic Center
 Providence Health & Services | |
life insurance, parental leave, 401(k)
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 United States, California, Burbank | |
 Jan 23, 2026 | |
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Description The Referral Coordinator is responsible for assuring a comprehensive process, updated data base and the integrity of the referral process for patients to assigned physicians and specific services. The Referral Coordinator will establish and maintain an updated overview of cancer resources. Coordinate referral calls received. Provide information and direct calls as appropriate. Maintain an up-to-date knowledge base to process calls for referrals and scheduling, general cancer disease site, and cancer treatment information. Appropriately triage patients or callers with clinical questions or problems to the right person with the correct training and background to provide information. Develops and maintains a database of numbers, types of calls and responses to those calls. Devises and implements a system for follow up to assure that callers needs have been met. All job-related duties will be performed in accordance with all Providence Policies and Procedures, Providence Mission and Core Values, and all relevant JCAHO, Title 22, OSHA, and DHS standards. The Referral Coordinator will report to the Manager of Genetics and/or Director of Clinical Services. Providence caregivers are not simply valued - they're invaluable. Join our team at St Joseph Medical Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Required Qualifications:
Preferred Qualification:
Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Requsition ID: 410356 Company: Providence Jobs Job Category: Patient Access Job Function: Revenue Cycle Job Schedule: Full time Job Shift: Day Career Track: Admin Support Department: 7001 PSJMC GENETIC CENTER DFCC Address: CA Burbank 501 S Buena Vista St Work Location: Providence Saint Joseph Medical Ctr-Burbank Workplace Type: On-site Pay Range: $24.00 - $31.52 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. | |