New

Service Manager (Harrisburg, PA)

McClure Company
remote work
United States, Pennsylvania, Harrisburg
4101 North 6th Street (Show on map)
Jan 23, 2026
McClure Company has been voted one of the best companies to work for in Pennsylvania, consecutively, since 2009! We have 100% paid for medical, dental & vision benefits for employees and eligible dependents! Check out our other great benefits at www.mcclureco.com/careers! Provides leadership for technicians, responsible for the oversight of work in field and provide appropriate technical support to perform quality work Estimate & developing service small jobs proposals Perform site visits each week to assess technician effectiveness and show support Ensure that department policies and work rules are followed by technicians Coordinates addition/reduction of work force based on seasonal & workload needs Promotes positive morale of group thru daily communication, mtgs, lunches, etc. Develops a thorough knowledge of Field Centrix software Responsible to minimize and manage technician un-billable time Review completeness of work orders and related documentation for group Approves any small tools and other truck stock purchase Assists with the control of overhead expenses Provide exceptional customer service Ensure customers are notified of work, and follow-up communication Addresses customer issues Promote add-on work and project leads from techs Participate in the on-call rotation Support the company safety policies Assists in the overall tech training effort Ensure that Apprentices are being cross-trained Coordinates closely with contract sales personnel Works closely with other managers for coordination and workload Other duties as assigned Experience, technical skills & attributes required: Ten years of field experience Understanding of HVAC/R and Plumbing including Clean rooms, industrial applications, chiller & boilers, BMS controls, system design Professional, dynamic presence and ability to communicate with people of all levels Excellent written and verbal skills at technical and professional level Ability to work in a fast-paced environment with quotas and goals Proficient computer skills including Microsoft Word, Excel and Outlook Authorization to work in the United States indefinitely without restriction or sponsorship. Position is full-time Monday - Friday and is not a remote work position. McClure Company is an Equal opportunity employer. This Company considers candidates regardless of race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. This is a non-management position This is a full time position