Supervisor, Field Meter Office

About Ameren Missouri

Ameren Missouri has been providing electric and gas service for more than 100 years, and our electric rates are among the lowest in the nation. Ameren Missouri's mission is to power the quality of life for our 1.2 million electric and 132,000 natural gas customers in central and eastern Missouri. Our service area covers 64 counties and more than 500 communities including the greater St. Louis area.

Our benefits include:

• Medical coverage on date of hire

• 100% employer paid cash balance pension plan

• 401(k) with company match fully vested on date of hire

• Minimum of 15 days paid vacation and 12 paid holidays

• Paid parentalleave and family caregiver leave

Visit our Benefits & Perks Page for more information on benefits provided to regular full-time employees.

About The Position

The Supervisor, Field Meter Office is responsible for the onboarding, training and day-to-day leadership of Operations Associates staff, as well as coordinating their work for the department and working with other divisions on meter work within the Missouri Customer Operations.

Key responsibilities include:

• Supervise and train clerical employees and coordinate their work for the support of System Meter operations.
• Provide support and train field workers on administrative items.
• Maintain knowledge of all systems (WorkDay, TRIS, CSS, OAS, Command Center, MMS, ARCOS, and Maximo [info only] ) and processes (staffing, testing, etc.) applicable to operations and System Meter specific processes.
• Coordinate overall employee training (safety, employee development, etc.).
• Ensure consistent clerical work practices and processes are implemented.
• Develop and maintain good working relationships with Division and Department supervisors and engineering to ensure proper clerical staffing and support is being provided to operations.
• Complete special projects as assigned by the Manager/Superintendent including planning informational meetings. Participate in task teams as required. Teams include Safety team and HR Partners.
• Utilize Continuous Improvement thinking and methodologies to identify and help lead and support business process improvements.
• Act as Company representative in matters relating to grievances and contract issues for clerical employees.
• Perform annual periodic reviews of employee performance and attendance records.

High School Diploma or equivalent required. Associate's or Bachelor's Degree from an accredited college or university
preferred. Five or more years of relevant experience (e.g., field operations, etc.) required. Supervisory or team leadership experience
preferred

In addition to the above qualifications, the successful candidate will demonstrate:

The Supervisor, Field Meter Office work environment includes office and field. Must demonstrate working knowledge of commonly accepted administrative processes, analyze data and work, and ability to work in a confidential office environment. Proficiency with MS Office Suite and use of PowerBI. This position is a field facing role and subject to emergency call-outs and/or rotation of standby emergency duty including storm restoration activities. Strong communication skills are required. Basic knowledge of Ameren Map Viewer is preferred.

Compensation Range:

At Ameren, base salary is one component of a competitive compensation package for employees. Our pay ranges are broad to allow for movement within our organization and to accommodate different skill sets and levels of expertise. We take into consideration a variety of factors including, but not limited to, skills, abilities, experience, education, credentials, and internal equity when determining the base salary offered. Roles are eligible for additional rewards including annual incentive payments based on individual and company performance.

If end date is listed, the posting will come down at 12:00 am on that date:

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, genetic information, military service or status, pregnancy, marital status, sexual orientation, gender identity or expression, or any other class, trait, or status protected by law.