Customer Service Representative - IM - Matthew Dr

Location:LPG Internal Medicine Matthew Dr. -1569 Matthew Drive Fort Myers FL 33907

Department: LPG Internal Medicine - Matthew Drive

Work Type: Full Time

Shift: Shift 1/7:30:00 AM to 5:00:00 PM

Minimum to Midpoint Pay Rate:$20.00 - $23.50 / hour

Summary

The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.

Requirements Educational Requirements Degree/Diploma Obtained Program of Study Required/
Preferred and/or High School Diploma or EquivalentRequired Experience Requirements Minimum Years Required Area of Experience Required/
Preferred and/or Less than 1 YearClerical/AdministrativeRequiredand InsurancePreferredor Customer ServicePreferred Additional Requirements

1-2 years prior experience required for Lee Health Solutions.

State of Florida Licensure Requirements Licenses Required/
Preferred and/or Not Required Certifications/Registration Requirements Certificates/Registrations Required/
Preferred and/or Additional Requirements

Basic Life Support (BLS) may be required at some locations within 90 days of hire.

US:FL:Fort Myers