Facilities Coordinator

Truliant's mission is to improve lives by putting our members first, providing great service and straightforward financial solutions. Our core values of Member Focus, Service, Guidance, Relationships, and Community define how we interact with members to fulfill our mission of improving lives and providing a foundation on which we conduct ourselves.

Our Promise to Our Teammates: Truliant strives to provide all teammates with an enjoyable place to work where they feel valued, empowered and rewarded for all that they do.

Purpose of the Job

The Facilities Coordinator is responsible for the effective management and operation of Truliant's real estate portfolio, including corporate offices, member financial centers, and support facilities. This role ensures all properties reflect Truliant's brand standards, provide a safe and welcoming environment for members and employees, and operate efficiently within budget and regulatory guidelines.

The Facilities Coordinator oversees facility maintenance, performs minor repairs, and manages vendor relationships, while supporting Truliant's commitment to exceptional member experience and operational excellence.

Essential Functions and Responsibilities

• Oversees daily property operations for assigned facilities, ensuring all sites are clean, safe, and fully functional.

• Follows facility assessments, including that the facility meets landscaping requirements, lighting requirements are met, plumbing is operational, general building assessment for windows, doors, roof, carpet, countertops, and any physical aspect of the building.

• Performs minor repairs, including changing light bulbs, replacing ceiling tiles, adjusting cabinet locks, securing door hinges, securing toilet seats, etc., as needed.

• Coordinates maintenance, repairs, and preventative maintenance programs with internal teams and third-party vendors.

• Conducts regular property inspections to assess condition, safety, and compliance.

• Manages utility services, energy efficiency initiatives, and sustainability programs.

• Selects an appropriate vendor from the predefined vendor list approved by the Facility Manager and Procurement.

• Evaluates vendor performance to ensure service quality and compliance with established standards. Provide feedback on vendor performance to the Facility Manager.

• Serves as primary liaison with landlords, service providers, and contractors for ongoing facility needs.

• Ensures facilities support an outstanding member and employee experience.

• Works effectively across departments, including Operations, IT, and Security.

• Takes ownership of results and delivers high-quality outcomes.

• Maintains accurate records and ensures consistency across all locations.

• Responds effectively to changing priorities, emergencies, or new initiatives.

• Ensures all properties meet life safety, ADA, and environmental standards as directed in the facility assessment checklist.

• Maintains documentation for inspections, testing, and preventative maintenance activities.

Other Duties and Responsibilities

• Assists with other tasks and projects as assigned.

Knowledge, Skills, and Abilities

• Must have strong knowledge of building systems, maintenance operations, and lease administration.

• Must have excellent communication, organizational, and problem-solving skills.

• Must be proficient with Microsoft Office Suite and facility management software.

• Must have excellent communication skills in English, both verbal and written.

• Must have the ability to define problems and develop solutions.

• Must have the ability to read, interpret, and understand basic common manuals, e-mails, and general communications.

• Must be able to effectively work with co-workers and with suppliers, vendors, and contractors for all assignments and work orders.

• Must be detail-oriented, with strong organizational skills.

• Must be able to work in a general office environment.

• Must be flexible and able to shift resources and priorities as required.

• Must work required hours and be available during non-work hours as needed, and respond to emergency calls in a timely manner.

• Must be able to complete all assignments with minimal supervision.

• Must have the ability to operate a motor vehicle and possess a valid driver's license.

• Should possess a strong commitment to providing excellent service to Truliant's members.

Physical Requirements

• Frequent standing, walking, climbing stairs, bending, kneeling, and stooping required.

• Occasional crouching, crawling, and climbing ladders required

• Must be able to sit at a desk for long periods of time and use a computer.

• Must have the ability to operate a motor vehicle and possess a valid driver's license.

• Must be able to moderately lift or move up to 50 pounds and occasionally lift or move up to 80 pounds.

Education and Background

• Bachelor's degree in Business Administration, Real Estate, Facilities Management, or related field preferred.

• Minimum 5+ years of property or facilities management experience, ideally within a multi-site or financial institution environment.

• Proven experience managing vendors, budgets, and multiple projects simultaneously.

• Professional certifications such as CPM, RPA, or FMP are preferred.

If you have a passion for member service and would like to invest in a meaningful career with opportunity for growth, we encourage you to apply to Truliant!

As a member of the Truliant family, you will enjoy the following full time benefits:

• No-cost employee Medical, dental, vision coverage
• Prescription benefits (including mail order)
• Paid holidays and Paid Time Off (PTO)
• 401(k) plan with contribution matching
• Paid community involvement volunteers hours
• Paid group life Insurance
• Teammate loan discounts
• Tuition reimbursement
• Short and long-term disability
• Health & Wellness program
• Teledoc (physician video conferencing)
• Onsite fitness facilities or health club reimbursement
• Employee Assistance Program (EAP)
• Medical flexible spending account
• Dependent care flexible spending account