Sales Process & Data Analyst

Modular Mining Systems is the global leader in mine management technology and a wholly-owned subsidiary of Komatsu Ltd. Our innovative technology powers mine operations in every corner of the globe. The products we cultivate, the solutions we engineer, and the service we deliver set us apart in the Mining Technology industry. We are more than a company, we're a community of passionate, creative professionals striving toward a shared vision: to revolutionize the way the mining industry operates. With a presence stretching from Johannesburg to Vancouver, Sydney to Lima, you are part of a global brand that supports creativity, fosters innovation, and encourages you to think big, share ideas and be yourself.

The Sales Process & Data Analyst plays a critical role in supporting and improving global sales processes and data governance across the Komatsu/Modular Mining business. This position focuses on ensuring sales processes are efficient, scalable, and consistently executed, while maintaining high-quality data across Salesforce and SAP systems.

Working closely with Sales, Operations, Finance, IT, and regional business teams, this role helps harmonize processes and data across regions, enabling better decision-making, operational consistency, and customer support in a global mining technology environment.

Key Responsibilities:

• 
  

  Document, analyze, and improve end-to-end sales workflows, including pricing, entitlement management, lead-to-order, quote-to-cash, and customer data management.

  
  
• 
  

  Support the implementation and ongoing maintenance of sales data governance standards and data quality processes.

  
  
• 
  

  Monitor data accuracy, completeness, and compliance across CRM and ERP systems.

  
  
• 
  

  Identify process gaps, inefficiencies, and data issues, and recommend practical improvements or automation opportunities.

  
  
• 
  

  Develop and maintain standard operating procedures (SOPs), process maps, guidelines, and job aids.

  
  
• 
  

  Create and run reports to analyze data trends, identify recurring issues, and support continuous improvement initiatives.

  
  
• 
  

  Collaborate with IT and Business Systems teams to support system enhancements and data synchronization between Salesforce and SAP.

  
  
• 
  

  Assist with training, onboarding, and ongoing "ever-boarding" initiatives to ensure users understand current processes, tools, and data standards.

  
  
• 
  

  Support management with presentations and analysis for performance reviews and planning activities.

  
  
• 
  

  Promote a culture of data stewardship, accountability, and continuous improvement across the organization.

  
  

• 
  

  Bachelor's degree in a relevant field (business, analytics, information systems, or similar), or equivalent professional experience.

  
  
• 
  

  1 to 3 years of experience in sales operations, sales planning, sales analytics, pricing analytics, or data governance.

  
  
• 
  

  Strong organizational, communication, reporting, and presentation skills.

  
  
• 
  

  Experience with enterprise systems such as Salesforce and SAP is strongly preferred.

  
  

• 
  

  Strong attention to detail and a structured, analytical approach to problem-solving.

  
  
• 
  

  Ability to communicate effectively and collaborate with cross-functional and global teams.

  
  
• 
  

  A proactive mindset with a focus on execution and continuous improvement.

  
  
• 
  

  Comfort working with complex processes, systems, and datasets in a fast-paced environment.